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Merck: Operating Science-Based Business
Raman, Ananth; Maurer, Inga; Schmidt, WilliamCase HBS-612082-EService and Operations ManagementMerck is known for its commitment to investing in basic R&D. Are Merck's long-term investments justifiable when the firm faces extreme earnings pressure?Starting at €8.20
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How Companies Can Profit from a "Growth Mindset"
Harvard Business ReviewArticle HBS-F1411A-EStrategyPsychologist Carol Dweck's work on "mindset" has been hugely influential in fields such as education and sports training, and her 2006 book Mindset was a bestseller. Some people, Dweck has argued, view talent as a quality they either possess or lack, and thus have a "fixed mindset"; others, with a "growth mindset," consistently see potential to develop new skills. Now she is extending her work on mindset to organizations. This article describes h...Starting at €8.20
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How to Make the Most of Omnichannel Retailing
Harvard Business ReviewArticle HBS-F1607A-EMarketingOne of the biggest challenges for brick-and-mortar retailers is competing with online-only sellers such as Amazon. The conventional "omnichannel" strategy is to encourage consumers to shop across channels. But few retailers have closely examined the profitability of such efforts, and they typically pay little attention to how far a customer lives from the store. New research led by Temple University's Xueming Luo shows that distance is a crucial ...Starting at €8.20
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How Venture Capitalists Really Assess A Pitch
Harvard Business ReviewArticle HBS-F1703A-EEntrepreneurshipHaving worked for two VC firms before entering academia, Lakshmi Balachandra was mystified: Why did a proposal that looked so promising on paper become a nonstarter when it was actually pitched? She spent almost 10 years capturing what happens in pitch meetings and quantifying the results, and drew four broad conclusions: (1) Passion is overrated--VCs prefer a calm demeanor, which they equate with leadership strength. (2) Trust beats competence. ...Starting at €8.20
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Baria Planning Solutions, Inc.: Fixing the Sales Process, Teaching Note
Wheelwright, Steven C.; Schmidt, WilliamTeaching Note HBS-4569-EService and Operations ManagementTeaching Note for 4568.Starting at €0.00
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Scientific Glass Incorporated: Inventory Management (Brief Case)
Wheelwright, Steven C.; Schmidt, WilliamCase HBS-4208-EService and Operations ManagementWhen students have the English-language PDF of this Brief Case in a coursepack, they will also have the option to purchase an audio version. Scientific Glassware is a fast-growing, privately held company that provides specialized glassware for laboratory and research facilities. Excess inventory is tying up extra capital needed to fund the company's expansion plans. The newly hired Manager of Inventory Planning is tasked with developing an effect...Starting at €8.20
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Why Rookie CEOs Outperform
Harvard Business ReviewArticle HBS-F2101A-EKnowledge and CommunicationExperienced executives rely too much on old playbooks PLUS the downside of creative superstars, a better way to manage virtual queues, and more.Starting at €8.20
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Boost Your Resistance to Phishing Attacks
Harvard Business ReviewArticle HBS-F2005A-EInformation TechnologiesSimple changes to employee training can improve results. Plus: How to push past an ultimatum, the case for acquiring during a downturn, a vote for generalists, and more.Starting at €8.20
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Baria Planning Solutions, Inc.: Fixing the Sales Process
Wheelwright, Steven C.; Schmidt, WilliamCase HBS-4568-EService and Operations ManagementBaria Planning Solutions (BPS) is a consulting firm that specializes in using spend analysis to help companies identify savings through reduced procurement costs and improved supplier performance. Management is concerned about the disappointing performance of the sales team in attaining new clients and renewing existing ones. The Sales directors feel they do not get the help they need from Sales Support to close new deals, while the Sales Support...Starting at €8.20
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Inventory Management (Brief Case) (Spanish version)
Wheelwright, Steven C.; Schmidt, WilliamCase HBS-412S01Service and Operations Managementlogistics, inventory control, order processing, inventory management, fulfillment, warehouses, and materials management.Starting at €8.20