Ivey Business School (Canada)
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Asterand: Learning from Failure
Anne Snowdon; Hannah Standing Rasmussen; David MaslachCase IVEY-9B12D018-EEntrepreneurship, Service and Operations ManagementThis case chronicles the challenges of establishing an innovative tissue bank service to accelerate the research and development processes of biotechnology and pharmaceutical companies worldwide. Asterand’s two major challenges involved achieving a standardized approach to collecting tissue samples in hospitals all over the world and achieving the highest possible quality of tissue samples shipped to their primary customer, Amgen. Despite the ide...Starting at €8.20
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Shriners Hospitals for Children
Karin Schnarr; Anne SnowdonCase IVEY-9B13M075-ELeadership and People Management, StrategyA large, international benevolent association operating 22 children’s hospitals and four research centres in three countries has been negatively impacted by a number of external factors. The effect of the 2008 global financial crisis on its endowment funds coupled with rising health care costs and flat donations, have resulted in the hospitals running at a loss. To ensure the long-term viability of their not-for-profit hospital system, management...Starting at €8.20
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American Constructors Inc.: World Outreach Expansion Project
Kenneth J. Klassen; Leanne MieleCase IVEY-9B10D016-EService and Operations ManagementThe project manager for American Constructors Inc. (ACI) sat down with his team on September 24, 2009, to evaluate the progress of its building expansion project in Murfreesboro, Tennessee. The team had been working on the World Outreach Church expansionStarting at €8.20
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eRecon Software Development at Hospital Corporation of America
Kenneth J. Klassen; Leanne RayoCase IVEY-9B16D002-EService and Operations ManagementOn July 28, 2014, the eRecon technical team at Physician Services Group in Hospital Corporation of America, gathered in the main conference room just as it did every Monday morning. The goal of the meeting was to review the project plan and update task completion for the team's two-year undertaking — a six-phase, in-house development of a custom, web-based accounting software called eRecon. As the team members worked through each task and updated...Starting at €8.20