IESE (España)
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Michael Eisner at Disney
Mitchell, Jordan; Miller, PaddyCase DPO-61-ECorporate Governance, Leadership and People ManagementThis case deals with a proven successful leader in entertainment (Michael Eisner) in a time of leadership crisis. At the time of this case, Eisner is managing an internal and external revolt. Students must unearth the key points of Eisner's leadership, including how he manages people, his communication ability, his propensity to risk taking and his track record in developing other leaders. In looking at Eisner's leadership, students will have t...Starting at €8.20
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Derivados financieros en Controladora Comercial Mexicana (CCM)
Mitchell, Jordan; Rahnema Alavi, AhmadCase F-859FinanceEl objetivo pedagógico principal del caso de Comercial Mexicana es mostrar el uso y abuso de los derivados. Comercial Mexicana, que es el tercer mayor minorista de alimentos y otros artículos de México, hizo frente a una posible quiebra en 2008 después de especular con moneda extranjera, lo que expuso a la compañía a una deuda de 1.900 millones de dólares.Starting at €8.20
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Linkality's Call Center
Bitran, Gabriel R.; Mitchell, Jordan; Rocha e Oliveira, PauloCase M-1221-EMarketing, Service and Operations ManagementLinkality is the 8th largest Internet service provider (ISP) in the United States, with a subscriber base of approximately 3 million users. The case is focused on the management of Linkalitys call center, where approximately 85% of all contact with existing customers takes place. Hal Paden, VP of Operations, is looking for ways to reduce operating costs while at the same time improving service quality levels. Shelly Townsend, the call center ma...Starting at €8.20
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Morgan Stanley, 2005
Oleaga M.; Campa, Jose ManuelCase F-805-ECorporate GovernanceIn the fall of 2005, Miles Marsh, Morgan Stanley Lead Director, was looking at a series of requests from different groups of shareholders for proposals to be included in the agenda for the forthcoming Annual Shareholders meeting of Morgan Stanley. It had been a very eventful year at the company. During the spring of 2005, Zoe Cruz, a 24-year veteran of Morgan Stanleys Institutional Securities Group and Stephen Crawford, the Firm's Chief Adminis...Starting at €8.20
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SAFE and Travis: Leading in Uncertain Times
Mitchell, Jordan; Cardona Soriano, Pablo; Rosenberg, MikeCase DG-1522-ELeadership and People Management, Service and Operations ManagementForty-five miles apart from each other in Northern California, two not-for-profit credit unions SAFE and Travis had successfully transitioned from military segment-based to community charter credit unions. Both had grown to over $1 billion in assets via a combination of organic growth, mergers, and acquisitions. Above all, both had injected an unwavering commitment to member service. As of 2007, SAFE and Travis faced several questions: What would...Starting at €8.20
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Diana and Jack Civello: Managing Dual Careers (B)
Mitchell, Jordan; Miller, PaddyCase DPO-46-ELeadership and People ManagementJack and Diana Civello have had successful careers in the same organization. They met and were married while working together. As the years have passed by, it has become apparent that out of the two, Diana is more likely to make it into a top executive job, maybe even rising to being the CEO of a major corporation. This leaves Jack wtih certain decisions to make about his own career.Starting at €5.74
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Diana and Jack Civello: Managing Dual Careers (A)
Mitchell, Jordan; Miller, PaddyCase DPO-45-ELeadership and People ManagementJack and Diana Civello have had successful careers in the same organization. They met and were married while working together. As the years have passed, it has become apparent that of the two, Diana is more likely to make it into a top executive job, maybe even rising to being the CEO of a major corporation. This leaves Jack wtih certain decisions to make about his own career.Starting at €8.20
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Morgan Stanley, 2005
Oleaga M.; Campa, Jose ManuelCase F-805Corporate GovernanceEn el otoño de 2005, Miles Marsh, consejero coordinador (lead director) de Morgan Stanley, estaba examinando una serie de propuestas de diferentes grupos de accionistas que solicitaban incluirlas en el orden del día de la siguiente junta anual de accionistas. Había sido un año repleto de acontecimientos para la compañía. Durante la primavera de 2005, Zoe Cruz, una veterana que llevaba 24 años en el Grupo de Valores Institucionales de Morgan Stan...Starting at €8.20
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Citigroup
Oleaga M.; Campa, Jose ManuelCase F-835FinanceCitigroup es una de las mayores empresas del mundo de servicios financieros a corporaciones y clientes individuales, con sede en Nueva York. El grupo también cuenta con más de 200 millones de clientes atendidos a través de una red de 3.000 sucursales y oficinas de financiación al consumo en Estados Unidos y Canadá, así como otras más de 2.000 oficinas en otros cien países. En 1998 con la fusión entre la compañía de seguros Travelers Group y el ba...Starting at €8.20
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Derivatives at Controladora Comercial Mexicana (CCM)
Mitchell, Jordan; Rahnema Alavi, AhmadCase F-859-EFinanceThe main pedagogical objective of the Comercial Mexicana is to show the use and abuse of derivatives. Comercial Mexicana - Mexico's third largest retailer of food and other items - faced the possibility of bankruptcy in 2008 after speculating on foreign currency, which exposed the company to US$1.9 billion of debt. The case explains the derivative type (TARN or Target Accrual Redemption Note) and goes into detail on the perils of trying to make ...Starting at €8.20