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Field Service for Corporate Clients (Spanish version)
Frei, Frances X.; Edmondson, Amy C.; Hajim, CoreyCase HBS-606S38Used as part of the first module of a course on Managing Service Operations, which addresses managing the operating role of customers (606-032). Explores the highly successful PC and low-end server manufacturer's entry into the large-scale server market in the United States. A key difference of this new market is the intense service element required to support the larger hardware. Specifically, the industry standard is to have a technician onsite...Starting at €8.20
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Columbia's Final Mission (Abridged) (B)
Edmondson, Amy C.; Herman, KerryCase HBS-612096-ESupplement for 612095.Starting at €5.74
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Open Innovation at Fujitsu (A)
Edmondson, Amy C.; Harvey, Jean-FrancoisCase HBS-616034-EKnowledge and CommunicationThis case study examines the open innovation journey at Fujitsu, a global information and communication technology company. The case ends with the location decision between Tokyo, Japan, downtown San Francisco or Sunnyvale, California, regarding establishing a small unit for the purpose of institutionalizing Fujitsu's open innovation journey. Mohi Ahmed, together with Mikito Kiname and Tango Matsumoto, embarked on the journey to strengthen Fujits...Starting at €8.20
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Superior Manufacturing Co. (Spanish version)
Hawkins, David F.; Cohen, Jacob; Culliton, James WCase HBS-105S16Accounting and ControlManagement must extract relevant cost data from the company's cost accounting system for product line decisions. A rewritten version of an earlier case.Starting at €8.20
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Octane Service Station (Spanish Version)
Hawkins, David F.Case HBS-107S13Accounting and ControlEl propietario de una estación de servicio debe preparar estados financieros.Starting at €8.20
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Wareham SC Systems, Inc.
Hawkins, David F.Case HBS-110015-EAccounting and ControlCFO tests company's revenue recognition practices against the recently issued SAB 101 requirements and proposes plan for adoption of SAB 101.Starting at €8.20
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Wareham SC Systems, Inc., Teaching Note
Hawkins, David F.Teaching Note HBS-110016-EAccounting and ControlTeaching Note for [110015].Starting at €0.00
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Enman Oil, Inc. (E)
Hawkins, David F.Case HBS-111046-EAccounting and ControlCompany pursues ways to reduce its debt to equity ratio by resorting to off balance sheet debt transactions.Starting at €5.74
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Rent-Way, Inc. (B)
Hawkins, David F.Case HBS-111S23Accounting and ControlLa empresa adquiere RentaVision, Inc. y escribe el inventario abajo como parte de la contabilidad de adquisición.Starting at €5.74
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Strategies for Learning from Failure (Spanish version)
Edmondson, Amy C.Article HBS-R1104BLeadership and People Managementpreventable ones in predictable operations, which usually involve deviations from spec; unavoidable ones in complex systems, which may arise from unique combinations of needs, people, and problems; and intelligent ones at the frontier, where "good" failures occur quickly and on a small scale, providing the most valuable information. Strong leadership can build a learning culture-one in which failures large and small are consistently reported and...Starting at €8.20