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Olivia Baker recibe un e-mail
Ruizalba, José Luis; Las Heras, Mireia; Chinchilla, NuriaCase DPO-251Entrepreneurship, Leadership and People ManagementOlivia sigue con sus planes de expansión, pero sin tener demasiado en cuenta a uno de los miembros de su equipo, George Foster, que fue el que la ayudó en sus inicios. Olivia ha personalizado demasiado su empresa, de forma que no delega y concentra en ella todo el poder, con las debidas consecuencias y sin dar protagonismo al resto del equipo.Starting at €8.20
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Olivia Baker Reacts to Geroge
Ruizalba, José Luis; Chinchilla, Nuria; Las Heras, MireiaCase DPO-252-EBusiness Ethics and Corporate Social Responsibility, Entrepreneurship, Leadership and People ManagementOlivia Baker and her team expand the business group with new initiatives. However, the evolution of the business gives rise to obstacles and tensions between her and the people in her trusted inner circle, such as George Foster. This makes her wonder whether to continue as usual or to change her strategy.Starting at €8.20
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Olivia Baker Got an E-mail
Ruizalba, José Luis; Las Heras, Mireia; Chinchilla, NuriaCase DPO-251-EEntrepreneurship, Leadership and People ManagementOlivia continues with her expansion plans, but she gives little regard to one of the members of her team, George Foster, who helped her at the beginning. Olivia has personalized her business too much, to the extent that she does not delegate and has all of the power, with the consequences this entails. She does not share responsibility with the rest of the team.Starting at €8.20
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Olivia Baker: la resolución
Ruizalba, José Luis; Las Heras, Mireia; Chinchilla, NuriaCase DPO-253Business Ethics and Corporate Social Responsibility, Knowledge and Communication, Leadership and People ManagementEn la parte D del caso sobre Olivia Baker, se detalla la evolución de la relación entre esta y George, una persona esencial de su equipo con el que ha tenido algunas diferencias. Parte de la solución a esta mala relación es reestructurar el equipo directivo, dado el crecimiento del grupo. Ante la crisis, decide pedir consejo a un consultor experto.Starting at €8.20
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A Destination-for-a-Day Spa (Spanish version)
Beer, Michael; St. Clair, LyndaCase HBS-913S07Leadership and People Managementtips are lower than expected, reducing expected compensation; scheduling issues create bottlenecks; and the level of commitment varies among PWCs. The result is a high employee turnover rate, and departing employees take an average of 35% of their client base with them when they go. Now, with financials for the spa's second year completed, the VP of spa operations, the VP of business operations, and the CEO must evaluate what is and what isn't w...Starting at €8.20
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Robin Ash and Printzhof Press (Spanish version)
Cespedes, Frank V.; St. Clair, LyndaCase HBS-917S06Leadership and People Managementtransform Printzhof into an aggressively competitive 21st century educational publisher while maintaining its close-knit and collaborative culture. Because of new technologies changing how information is delivered and used in higher education, the need for the company to evolve along with the publishing industry is obvious to Ash and other company leaders. However, Printzhof's history of success has resulted in resistance to organizational chang...Starting at €8.20
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Olivia Baker: The Resolution
Ruizalba, José Luis; Las Heras, Mireia; Chinchilla, NuriaCase DPO-253-EBusiness Ethics and Corporate Social Responsibility, Knowledge and Communication, Leadership and People ManagementIn part D of Olivia Baker's case study, details are given of the evolution of her relationship with George, a key member of her team with whom she has had her differences. Part of the solution to this strained relationship is to restructure the management team, given the growth of the group. Confronted with this crisis, she decides to seek the advice of an expert consultant.Starting at €8.20
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ARISE: A Destination-for-a-Day Spa, Teaching Note
Beer, Michael; St. Clair, LyndaTeaching Note HBS-913522-ELeadership and People ManagementTeaching Note for Product #913521Starting at €0.00
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Robin Ash and Printzhof Press
Cespedes, Frank V.; St. Clair, LyndaCase HBS-913554-ELeadership and People ManagementRobin Ash has just been promoted to Chief Operating Officer of Printzhof Press and Vice President of its parent company, Education and Entertainment Holdings, Inc. Her first objective is to create an action plan that will achieve two seemingly contradictory corporate objectives: transform Printzhof into an aggressively competitive 21st century educational publisher while maintaining its close-knit and collaborative culture. Because of new technol...Starting at €8.20
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Olivia Baker reacciona
Ruizalba, José Luis; Chinchilla, Nuria; Las Heras, MireiaCase DPO-252Business Ethics and Corporate Social Responsibility, Entrepreneurship, Leadership and People ManagementOlivia Baker y su equipo van ampliando su grupo empresarial con nuevas iniciativas. No obstante, la evolución del negocio produce trabas y tensiones entre ella y las personas de su confianza, como George Foster. Esto hace que se pregunte si debe seguir igual o cambiar la estrategia.Starting at €8.20