Ivey Business School (Canada)
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The Home Depot Inc.: A Digital Transformation for Customer Experience
Jeffery Elsworth; Keith Ferguson; Ahmet Kirca; Jason Miller; Hakan Yildiz; Judith Whipple; Jeffrey Beck; Gerry McNamaraCase IVEY-9B20M095-EStrategyCraig Menear, chief executive officer of The Home Depot Inc. (Home Depot), recognized the need to be responsive to the changing retail landscape and changes in customer preferences. Customers were increasingly expecting to shop online and in-store interchStarting at €8.20
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Charter Communications: Another Bid for Time Warner Cable
Radha Chaganti; Mayank Jaiswal; Rajeswararao ChagantiCase IVEY-9B19M072-EStrategyIn the summer and fall of 2013, Charter Communications, the fourth-largest cable television company by market share, made multiple bids to acquire Time Warner Cable, the second-largest company, only to be rejected. Then, in late 2013, Time Warner Cable inStarting at €8.20