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Hitch Health: Transport Solution or Platform
John McVea; Dan MclaughlinCase IVEY-9B18M140-EEntrepreneurship, StrategyIn April 2017, the co-founder and vice-president of Hitch Health in Minneapolis Minnesota was faced with an intriguing but challenging strategy decision. Hitch Health had been created as part of Upstream Health Innovations at Hennepin County Medical Center to improve transportation services for its many vulnerable patients. By using human-centred design, Hitch Health had succeeded in developing a system of ride sharing and sophisticated informati...Starting at €8.20