Ivey Business School (Canada)
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Driving Innovation at PAR Springer-Miller (B)
Susan Fleming; Alyssa W. GoldmanCase IVEY-9B14C023-EEntrepreneurship, Leadership and People ManagementIn fall 2009, the new president and chief executive officer of PAR Springer-Miller Systems, based in Stowe, Vermont, is tasked with leading the most significant innovation effort the company has undertaken since its founding in 1984. The company is a leading provider of property management, point-of-sale and spa management systems for high-end hotels, resorts, spas and casinos worldwide, but its legacy products are based on outdated technology an...Starting at €5.74
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Convene: Getting Ready for Growth
Susan Fleming; Matthew LeggeCase IVEY-9B16M014-EEntrepreneurship, StrategyIn 2009, two young entrepreneurs created Convene, a New York based company with an innovative business model that catered to an underserved segment of the local meetings industry. They were in the unique position of having no real direct competitors and a tight grip on a niche market within a US$15 billion industry. However, to achieve their growth ambitions for the company, the duo had to deftly navigate the changing competitive landscape, ident...Starting at €8.20
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Driving Innovation at PAR Springer-Miller (A)
Susan Fleming; Alyssa W. GoldmanCase IVEY-9B14C022-EEntrepreneurship, Leadership and People ManagementIn fall 2009, the new president and chief executive officer of PAR Springer-Miller Systems, based in Stowe, Vermont, is tasked with leading the most significant innovation effort the company has undertaken since its founding in 1984. The company is a leading provider of property management, point-of-sale and spa management systems for high-end hotels, resorts, spas and casinos worldwide, but its legacy products are based on outdated technology an...Starting at €8.20
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StateU: Personal Pronouns Versus Information Systems
Marta Stelmaszak; Erica WagnerCase IVEY-W34174-EInformation Technologies, StrategyIn January 2022, Stephanie Owens, the administrative leader at StateU, an LGBTQ+-welcoming university in the United States, participated in a kick-off meeting for the pronoun project as the project lead. The goal of the project was to develop a centralized system for collecting and disseminating the personal pronouns of StateU’s students, staff, and faculty. The university embarked on the pronoun project to foster a community that recognized and ...Starting at €8.20