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Enbridge Michigan Oil Spill: Patrick Daniel's Challenge (B)
Gerard Seijts; William T. WatsonCase IVEY-9B12C040-ELeadership and People ManagementThis is a supplement to Enbridge Michigan Oil Spill: Patrick Daniel's Challenge (A), 9B12C039.Starting at €5.74
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Defining Capitalism’s Character: Tom Peters versus McKinsey - Teaching Note
Gerard Seijts; William Thomas WatsonTeaching Note IVEY-W27695-ELeadership and People ManagementTeaching note for product W27694.Starting at €0.00
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AT&T, Retraining, and the Workforce of Tomorrow
Kerr, William R.; Fuller, Joseph B.; Kreitzberg, CarlCase HBS-820017-ELeadership and People ManagementBy the late 2000s, rapid changes in the telecommunications industry forced AT&T's management team to take on a task that CEO Randall Stephenson called the "biggest logistical challenge" they had ever seen: retraining 100,000 workers by 2020. In 2012, inteStarting at €8.20
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The Gig Economy: Leasing Skills to Pay the Bills
Fuller, Joseph B.; Kerr, William R.; Kreitzberg, CarlCase HBS-819146-ELeadership and People ManagementThis primer provides a comprehensive exploration into the gig economy and how it is reshaping global business. It shows how the Uber driver, the freelancing programmer in India, and the independent corporate consultant are all different variants of the modern-day gig workers. In doing so, this document addresses the following questions: What are gigs and who performs them? What is the size of the gig economy? How big will it get? W...Starting at €8.20
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ING DIRECT USA: Facing the Future
Gerard Seijts; P. Fraser Johnson; Mary M. Crossan; V. Joseph Compeau; Ken MarkCase IVEY-9B10M090-EInformation Technologies, StrategyAs of 2010, ING DIRECT USA has had a successful first decade, having grown into one of the largest U.S. banks with $90 billion in assets. It has developed an innovative culture and a unique approach to banking, and has a strong brand name. As a result of a regulatory requirement in the Netherlands, ING Group is required to divest ING DIRECT USA by 2013. The chairman, president, and chief executive officer is reviewing his organization and thinkin...Starting at €8.20
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Google: To TVC or Not to TVC
Kerr, William R.; Kreitzberg, CarlCase HBS-820048-ELeadership and People ManagementIn late 2018, evidence emerged that many of Google's temporary help agency workers, vendors, and independent contractors ("TVCs") were unhappy with the company. TVCs, who reportedly made up 49.95% of Google's 170,000 person global workforce, had raised concerns of mistreatment, citing instances of pay inequity, social exclusion, and physical endangerment. "Flexible" workers, such as TVCs, were often seen as a key cog for Silicon Valley's IT com...Starting at €8.20
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Google: To TVC or Not to TVC, Teaching Note
Kerr, William R.; Kreitzberg, CarlTeaching Note HBS-820049-ELeadership and People ManagementA Teaching Note for the "Google: To TVC or Not to TVC?" case study (HBS#820-048). The case discusses recent controversies regarding how Google manages temporary help agency workers, workers supplied by vendors, and independent contractors ("TVCs"). Such TVCs reportedly made up half of the company's workforce in late 2018. Following Google as a protagonist, this case study facilitates a broad discussion about the strengths, weaknesses, opportuniti...Starting at €0.00
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Enbridge Michigan Oil Spill: Patrick Daniel's Challenge (A)
Gerard Seijts; William T. WatsonCase IVEY-9B12C039-ELeadership and People ManagementIn 2010, approximately 20,000 barrels of oil being shipped south by Enbridge spilled into Michigan’s Talmadge Creek, contaminating wetlands around Battle Creek and the nearby county seat of Marshall, including a stretch of the Kalamazoo River. The timing of the incident could not have been worse. The pipeline had been carrying controversial tar sands oil at a time when Enbridge and its competitors were seeking to greatly expand their pipeline net...Starting at €8.20
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Defining Capitalism’s Character: Tom Peters versus McKinsey
Gerard Seijts; William Thomas WatsonCase IVEY-W27694-ELeadership and People ManagementIn early 2021, McKinsey & Company (McKinsey) agreed to pay US$573 million to end US state-level investigations into claims that it had helped exacerbate the global opioid crisis. Tom Peters, an influential and highly respected management guru, was upset by how far his former employer had been willing to go in helping US drug maker Purdue Pharma LP increase sales of OxyContin, a narcotic-based painkiller that helped drive an opioid epidemic respon...Starting at €8.20
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A Journey to Washington, DC
Gerard Seijts; Vania SakelarisCase IVEY-W34650-ELeadership and People ManagementThe case highlights the courage, tenacity, and drive of a young woman pursuing her law degree part-time while working full-time in a financial role in Maryland. She applied to a posting for a government relations role in her parent company’s head office in Washington, D.C. The job involved advocacy work with members of the US Congress, which aligned with her interests even though it was intended for candidates several levels above her current rol...Starting at €8.20