Ivey Business School (Canada)
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Hitch Health: Transport Solution or Platform
John McVea; Dan MclaughlinCase IVEY-9B18M140-EEntrepreneurship, StrategyIn April 2017, the co-founder and vice-president of Hitch Health in Minneapolis Minnesota was faced with an intriguing but challenging strategy decision. Hitch Health had been created as part of Upstream Health Innovations at Hennepin County Medical Center to improve transportation services for its many vulnerable patients. By using human-centred design, Hitch Health had succeeded in developing a system of ride sharing and sophisticated informati...Starting at €8.20
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Arrive Mobility: Driving Innovation in the Parking Business
Neha Mittal; Todd Tucker; Sunil WattalCase IVEY-W27956-EInformation Technologies, Service and Operations ManagementIn October 2021, Todd Tucker, senior vice-president of Market Development and general counsel for Arrive Mobility Inc. (Arrive), a Chicago-based provider of last-mile mobility solutions, met with Beth Diaz, innovation director for Sapphire Parking (Sapphire). Sapphire, a parking company based in Seattle, Washington, was struggling to remain in business due to the changing needs of modern society and a shift to a work-from-home culture. While Tuck...Starting at €8.20