Ivey Business School (Canada)
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The Home Depot Inc.: A Digital Transformation for Customer Experience
Jeffery Elsworth; Keith Ferguson; Ahmet Kirca; Jason Miller; Hakan Yildiz; Judith Whipple; Jeffrey Beck; Gerry McNamaraCase IVEY-9B20M095-EStrategyCraig Menear, chief executive officer of The Home Depot Inc. (Home Depot), recognized the need to be responsive to the changing retail landscape and changes in customer preferences. Customers were increasingly expecting to shop online and in-store interchStarting at €8.20
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Alice’s Maternity Leave: Beneficial Leave or Left Behind?
John D. Varlaro; Nicole M. AmosCase IVEY-W25470-ELeadership and People ManagementAlice Moore worked remotely as a full-time senior data associate for Bloom Inc., a global technology firm in the United States. The department in which Moore worked was restructured while she was on maternity leave; yet despite having a strong performance record, Moore received neither a promotion nor a pay increase, while some colleagues did. She returned from her maternity leave in June 2018, and regardless of more than a year of emails and mee...Starting at €8.20