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Tipping Point Community
Meehan, W; McNichols, M; Foroughi, JCase SGSB-SI116-EInnovation and ChangeIn early 2016, Thomas Laffont, then-chairman of the board at Tipping Point Community, a nonprofit organization fighting poverty in the San Francisco Bay Area, gathered with over two dozen fellow board members for a retreat to discuss, among other things, the future of the fast-growing organization. In the 11 years since its founding, Tipping Point had raised nearly $120 million and impacted the lives of more than 600,000 people in need. In 2016...Starting at €8.20
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GuideStar
Meehan, W; Drabkin, DCase SGSB-SI121-EInnovation and ChangeWhen Jacob Harold became head of the Hewlett Foundation’s Philanthropy Program, he began to see GuideStar as much more than just a website. GuideStar was the result of founder Arthur “Buzz” Schmidt’s vision of bringing transparency and accountability to the world of nonprofits. At its core, the organization compiled information that U.S. nonprofits submitted on their IRS filings into an easy to use database. It supplemented that information wi...Starting at €8.20
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JPMorgan Chase & Co.: Open Banking
Robert D. Austin; Jashan PuniyaCase IVEY-9B21M060-EInformation Technologies, Knowledge and CommunicationJPMorgan Chase & Co. (JPMC), one of the world’s largest banks, was confronting the advent of open banking in its retail banking business. In late 2020, policy makers and regulators were advocating movement toward open banking with growing enthusiasm as a way to stimulate competition in the financial services sector and thus, encourage greater value creation for consumers.
JPMC, however, seemed to embrace open banking while also resisting i...Starting at €8.20
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GuideStar - Teaching Note
Meehan, W; Drabkin, DTeaching Note SGSB-SI121TN-EInnovation and ChangeWhen Jacob Harold became head of the Hewlett Foundation’s Philanthropy Program, he began to see GuideStar as much more than just a website. GuideStar was the result of founder Arthur “Buzz” Schmidt’s vision of bringing transparency and accountability to the world of nonprofits. At its core, the organization compiled information that U.S. nonprofits submitted on their IRS filings into an easy to use database. It supplemented that information wi...Starting at €0.00
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East College Preparatory School
Meehan, W; Luedtke, PCase SGSB-SI13-EBusiness Ethics and Corporate Social Responsibility, EntrepreneurshipEastside College Preparatory School was founded in 1996 to give students in the economically depressed communities of East Palo Alto and Menlo Park a viable option for high school education. This case describes the formation, management, and challenges of Eastside. It focuses on fundraising, performance measurement, faculty recruiting, growth, and managing culture.Starting at €8.20
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San Francisco Symphony
Meehan, W; McNamee, M; Soulon, DCase SGSB-SM63-ECorporate GovernanceThe San Francisco Symphony is a major U.S. orchestra that took on ancillary activities as part of its mission to bring the best in music to the Bay Area. Despite increasing costs, SFS posted surpluses for 15 consecutive years. However, by the end of 1993 SFS faced a shift in its financial fortunes; forecasts indicated annual budget shortfalls of $25 million in total deficits by the end of the 1999-2000 season. In 1994, SFS had just signed a “supe...Starting at €8.20
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Knight Capital Americas LLC
Robert D. Austin; Darren MeisterCase IVEY-9B15E008-EInformation TechnologiesIt took 19 years to build Knight Capital Americas LLC into the largest market maker on the New York Stock Exchange, but on August 1, 2012, it took only 45 minutes for the firm to be wiped out by an information technology (IT) problem: a change in the company's software caused it to lose more than $450 million dollars in less than an hour. Although it was ultimately saved from bankruptcy when it was acquired two days later, the terms of acquisitio...Starting at €8.20
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Hart Schaffner Marx: Neurodiversity at a Classic American Suit Maker
Robert D. AustinCase IVEY-9B18C048-ELeadership and People ManagementIn 2015, the chief executive officer (CEO) of Hart Schaffner Marx, a 130-year-old U.S. maker of men’s suits and sport coats in Des Plaines, Illinois, set out to create an employment program for people with autism with the help of the company's partner, AuStarting at €8.20
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Digital Transformation at GE: What Went Wrong
Robert D. Austin; Genevieve PelowCase IVEY-9B19M110-EStrategyAs recently as 2017, General Electric (GE) had been touted as an example of how established companies could pre-emptively transform their businesses digitally, without waiting to be forced to do so by their competition. But in 2018, the wheels appeared to fall off GE's transformation, amid a crisis that included leadership changes, dividend cuts, credit downgrades, and a stock price crash. The company announced that it would sell GE Digital, the ...Starting at €8.20
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GiveWell: Real Change for Your Dollar
Meehan, W; Drabkin, DCase SGSB-SI122-EInnovation and ChangeIn 2007 a group of eight friends wanted to give. With so many charities out there, the friends wanted to know which ones were doing the most good. They had two basic questions: (1) what did the charitable organization do with donors’ money and (2) what evidence existed that charity’s activities were helping people? After conducting an exhaustive search, the group concluded that useful information to answer their questions was not publically ...Starting at €8.20