Ivey Business School (Canada)
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Institute on Aging: When Non-Profits Operate Like For-Profits
James Pike; Vijay SatheCase IVEY-9B18M130-EStrategyIn 2012, the Institute on Aging, a US non-profit organization that served seniors in San Francisco, appointed a new chief executive officer (CEO). His mission was to salvage the organization, which was close to bankruptcy. His strategy was to consolidate services and pursue geographic expansion. Through these efforts, net income rose steadily and gross revenue increased from US$28.7 million in 2012 to US$45.2 million in 2017. However, not every o...Starting at €8.20
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Is it Fair to Let Them Go Using Performance Appraisal Data to Decide on Staff Cuts
Karen Macmillan, Matt PereiraCase IVEY-W25619-ELeadership and People ManagementRodey Wing, a partner at global management consulting firm Kearney, had to decide what to recommend to a struggling retailer client with over 200,000 employees. With the client’s optometry division suffering from an excess of employees partly due to a pandemic downturn, Wing had initially planned to cut 1,500 employees from the division---laying off those with the lowest performance review ratings. However, a disproportionate impact assessment of...Starting at €8.20