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Winning (and Losing) the Olympics: Boston 2024 (A)
Fubini, David G.; Bernstein, Ethan S.; Saadine, Mark; McAra, Sarah; Barnett, JamesCase HBS-418024-ELeadership and People ManagementTwo leadership groups from Boston 2024 negotiate with government bodies, community leaders, and olympic officials in an effort to bring the 2024 Olympics to Boston.Starting at €8.20
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Coaching Makena Lane
Bernstein, Ethan S.; Lala, OmCase HBS-418031-ELeadership and People ManagementMakena Lane has a gift for producing results, even in the challenging retail context of the 2010s, but also has a knack for "ruffling some feathers" in the process. Recruited to a Fortune 500 grocery and pharmacy retailer after climbing to Associate Principal in McKinsey & Company's retail practice, she successfully grew their high-margin yet highly competitive beauty category beyond anyone's expectations. Yet then she was passed over promotion, ...Starting at €8.20
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A Note on Compensation
Bernstein, Ethan S.; Norris, MichaelCase HBS-419020-ELeadership and People ManagementThis note describes the major considerations and frameworks of compensation. Its audience is general managers interested in learning about their own or their employees' compensation.Starting at €8.20
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Assembling Smartphones: Takt Time Cycle Time
Shih, Willy; Bernstein, Ethan S.Case HBS-611012-EService and Operations ManagementTo maximize their effectiveness, color cases should be printed in color. The case was prepared to be used as part of a process review in the first year Technology and Operations Management course at HBS. It offers students an opportunity to discuss the context of a manufacturing process choice, and then examine actual production numbers that resulted from a series of choices. While there isn't a traditional case issue, the discussion should focus...Starting at €8.20
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Teaming at Disney Animation
Edmondson, Amy C.; Ager, David L.; Harburg, Emily; Bartlett, NatalieCase HBS-615023-ELeadership and People ManagementJonathan Geibel, Director of Systems at Walt Disney Animation Studios (hereafter referred to as Disney Animation), walked through the workspace occupied by the group he had been tasked to lead. Geibel knew he was part of a creative and magical environment. The Disney studio had created more than 53 feature animated films in over three-quarters of a century-beginning with Snow White and the Seven Dwarves in 1937 through to Frozen, released in Nove...Starting at €8.20
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Belk: Towards Exceptional Scheduling
Bernstein, Ethan S.; Kesavan, Saravanan; Staats, Bradley R.; Hassall, LukeCase HBS-415023-ELeadership and People ManagementWith 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles, and result in improved allocation of resources through the use of big data, thereby increasing sales productivity. Like many other retailers, Belk expected the benefits from automa...Starting at €8.20
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Engaging the Nationwide Workforce
Bernstein, Ethan S.; Gover, Jessica A.; Mehta, SarahCase HBS-420036-ELeadership and People ManagementNationwide is "on your side," but did employees feel that way? CAO Gale King and CEO Steve Rasmussen, starting in 2008, invested heavily in a human capital strategy centered around "engagement" at the Ohio-based Nationwide Mutual Insurance Company. Set in 2014, this case tells the story of those efforts to bolster employee engagement as a key part of the company's strategy to recover from the financial crisis (which it did far more effectively th...Starting at €8.20
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Trader Joe's
Ager, David L.; Roberto, Michael A.Case HBS-714419-EStrategyThe Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). Based on a variety of metrics, Trader Joe's ranked as one of the most successful grocers in the United States in 2013. Experts estimated that the company had the highest sales per square foot of any major grocery chain, even significantly higher than top performer Whole Foods. In 2013, Trader Joe's fac...Starting at €8.20
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La Noticia se Hizo Pública: KANA y la Reducción de Plantilla que Se Les Fue de las Manos (A)
Perlow, Leslie A.; Ager, David L.Case HBS-408S21Leadership and People ManagementVicki Amon-Higa, vicepresidente de Kana, un cotizan en bolsa, la compañía de desarrollo de tamaño mediano, estaba trabajando con Bryan Caldera, director financiero de Kana, para planificar un despido en el que KANA reduciría el tamaño de su fuerza laboral en casi un 40%. A pesar de las mejores intenciones, las noticias del despido filtró antes del anuncio planificada. La situación se deterioró rápidamente como una serie de gestores furiosos llama...Starting at €8.20
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Trader Joe's (Spanish version)
Ager, David L.; Roberto, Michael A.Case HBS-715S02StrategyThe Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). Based on a variety of metrics, Trader Joe's ranked as one of the most successful grocers in the United States in 2013. Experts estimated that the company had the highest sales per square foot of any major grocery chain, even significantly higher than top performer Whole Foods. In 2013, Trader Joe's fac...Starting at €8.20