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JPMorgan Chase & Co.: Open Banking
Robert D. Austin; Jashan PuniyaCase IVEY-9B21M060-EInformation Technologies, Knowledge and CommunicationJPMorgan Chase & Co. (JPMC), one of the world’s largest banks, was confronting the advent of open banking in its retail banking business. In late 2020, policy makers and regulators were advocating movement toward open banking with growing enthusiasm as a way to stimulate competition in the financial services sector and thus, encourage greater value creation for consumers.
JPMC, however, seemed to embrace open banking while also resisting i...Starting at €8.20
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Knight Capital Americas LLC
Robert D. Austin; Darren MeisterCase IVEY-9B15E008-EInformation TechnologiesIt took 19 years to build Knight Capital Americas LLC into the largest market maker on the New York Stock Exchange, but on August 1, 2012, it took only 45 minutes for the firm to be wiped out by an information technology (IT) problem: a change in the company's software caused it to lose more than $450 million dollars in less than an hour. Although it was ultimately saved from bankruptcy when it was acquired two days later, the terms of acquisitio...Starting at €8.20
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Hart Schaffner Marx: Neurodiversity at a Classic American Suit Maker
Robert D. AustinCase IVEY-9B18C048-ELeadership and People ManagementIn 2015, the chief executive officer (CEO) of Hart Schaffner Marx, a 130-year-old U.S. maker of men’s suits and sport coats in Des Plaines, Illinois, set out to create an employment program for people with autism with the help of the company's partner, AuStarting at €8.20
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Digital Transformation at GE: What Went Wrong
Robert D. Austin; Genevieve PelowCase IVEY-9B19M110-EStrategyAs recently as 2017, General Electric (GE) had been touted as an example of how established companies could pre-emptively transform their businesses digitally, without waiting to be forced to do so by their competition. But in 2018, the wheels appeared to fall off GE's transformation, amid a crisis that included leadership changes, dividend cuts, credit downgrades, and a stock price crash. The company announced that it would sell GE Digital, the ...Starting at €8.20
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Dollar General (A) (Spanish version)
Shih, Willy; Kaufman, Stephen P.; McKillican, RebeccaCase HBS-609S06StrategyDollar General Corporation (DG) operates one of the leading chains of extreme value retailers in the United States. 2006 revenues reached $9.2 billion, making DG the 6th largest mass retailer in the country. With revenues growing at 9% annually over the five-year period up to 2005, DG had the distinction of being only one of three retailers to outperform Wal-Mart in both revenue and profit growth in that time. Life in a Dollar General store paint...Starting at €8.20
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Arrow Electronics -The Apollo Integration
Kaufman, Stephen P.Case HBS-619046-EService and Operations ManagementHaving already made 10 acquisitions of competitors in the last decade, the CEO and Senior Vice President of Arrow are evaluating the acquisition of another small competitor to boost sales, become #1 in a niche market segment, and achieve economies of scale. They are struggling with whether the deal makes strategic sense given forecasts that this niche segment is declining, whether the price is too high given the competitor's lack of profitability...Starting at €8.20
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Dollar General (A)
Shih, Willy; Kaufman, Stephen P.; McKillican, RebeccaCase HBS-607140-EStrategyDollar General Corporation (DG) operates one of the leading chains of extreme value retailers in the United States. 2006 revenues reached $9.2 billion, making DG the 6th largest mass retailer in the country. With revenues growing at 9% annually over the five-year period up to 2005, DG had the distinction of being only one of three retailers to outperform Wal-Mart in both revenue and profit growth in that time. Life in a Dollar General store paint...Starting at €8.20
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Netflix in 2011 (Spanish version)
Shih, Willy; Kaufman, Stephen P.Case HBS-617S10StrategyThe Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). Reed Hastings founded Netflix to provide a home movie service that would do a better job satisfying customers than the traditional retail rental model. But as it encountered challenges it underwent several major strategy shifts, ultimately developing a business model and an operational strategy that we...Starting at €8.20
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Netflix in 2011
Shih, Willy; Kaufman, Stephen P.Case HBS-615007-EStrategyThe Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). Reed Hastings founded Netflix to provide a home movie service that would do a better job satisfying customers than the traditional retail rental model. But as it encountered challenges it underwent several major strategy shifts, ultimately developing a business model and an operational strategy that we...Starting at €8.20
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The DAO Hack: A Blockchain Dilemma
Robert D. Austin; Helen LangCase IVEY-9B20E017-EEntrepreneurship, Information TechnologiesOn June 17, 2016, the founders of the Decentralized Autonomous Organization (DAO), an experimental venture capital network based on blockchain technology, discovered they had been victims of an attack—a theft of investors' cryptocurrency worth about US$55 million. Because the attacker ingeniously exploited a flaw in the rules that governed the operations of the DAO, as written into a smart contract, it was possible to argue, as the attacker did, ...Starting at €8.20