IESE (España)
-
Aena: la crisis de los controladores
Villanueva, Julian; Bel Mallén, Ignacio; Paniagua Granados, Francisco JavierCase M-1271Knowledge and CommunicationEl puente de la Constitución en España es el último gran puente antes de las vacaciones de Navidad. En el año 2010 coincidió con las fechas comprendidas entre el 3 y el 8 de diciembre y siempre será recordado en España por "la crisis de los controladores". Se trataba de un fin de semana con gran afluencia de tráfico aéreo. Todos los españoles estuvieron pendientes de los medios de comunicación: televisión, radio, diarios digitales y redes sociale...Starting at €8.20
-
Aena: The Air Traffic Controller Crisis
Villanueva, Julian; Bel Mallén, Ignacio; Paniagua Granados, Francisco JavierCase M-1271-EKnowledge and CommunicationThe long weekend of the Constitution is the last of several long weekends throughout the year in Spain before the Christmas holidays. In 2010, it fell between December 3 and 8, and it will always be remembered in Spain for the "air traffic controller crisis." It was a weekend when heavy air traffic was expected. All Spaniards turned to the media - TV, radio, online newspapers and social networks - to keep abreast of minute-by-minute developments ...Starting at €8.20
-
Fiction Entertainments
Pradas, Lidia; Rahnema Alavi, AhmadCase F-863-EFinanceOn Wednesday, May 9, 2007, Esteban Lázaro, managing director of Fiction Entertainments, received an unexpected call from Alejandro Sáez, branch manager at Banco Santander, the company's main bank. Alejandro was sorry to inform Esteban that the bank was tightening its credit policies and could not increase the company's line of credit, as Alicia Casado, CFO of Fiction Entertainments, had requested a few days earlier. Alejandro also warned Esteban ...Starting at €8.20
-
Gas Natural Fenosa (B): una petición inusual
Pin Arboledas, José Ramón; Bel Mallén, Ignacio; Paniagua Granados, Francisco JavierCase DPO-323Knowledge and Communication, Leadership and People ManagementSe trata de la continuación del caso A. Gas Natural era muy tradicional en su estructura organizativa y la comunicación interna, como en muchas otras empresas, estaba ubicada en la dirección de Recursos Humanos. Sin embargo, el director de Comunicación solicita que pase a formar parte del Departamento de Comunicación.Starting at €5.74
-
ABC Logistics, S.A.
Pradas, Lidia; Tàpies, JosepCase F-680FinanceABC Logistics, una empresa de gestión de palets estandarizados, nos presenta un modelo de empresa en crecimiento, parecido al de Butler & Lumber (F-515) o Distribuidora de Plásticos Miranda (F-596), en el que el crecimiento anual de la actividad supera al que la empresa puede sostener por sí misma, por lo que debe acudir a ampliaciones de capital con cierta frecuencia. Los objetivos principales del caso son dos: (a) observar como evolucionan las ...Starting at €8.20
-
Gas Natural Fenosa (B): An Unusual Request
Pin Arboledas, José Ramón; Bel Mallén, Ignacio; Paniagua Granados, Francisco JavierCase DPO-323-EKnowledge and Communication, Leadership and People ManagementThis is the continuation of Case A. Gas Natural had a very traditional organizational structure and its internal communication was under the management of Human Resources, as is the case in many companies. However, the managing director of Communications makes a request that it be transferred to the Communications Department.Starting at €5.74
-
Gas Natural Fenosa (D): The Importance of Listening
Pin Arboledas, José Ramón; Bel Mallén, Ignacio; Paniagua Granados, Francisco JavierCase DPO-325-EKnowledge and Communication, Leadership and People ManagementThis case deals with the proposal for creating systems to measure employees' perceptions concerning the development of the integration process. The proposal was developed during this process following the merger that took place in September 2009, when the internal communication strategy had just taken a big step forward. There is one question remaining: What conclusions can be drawn from the results provided by these systems?Starting at €5.74
-
Gerposa
Pradas, Lidia; Tàpies, JosepCase F-687FinanceEste caso ilustra un modelo de empresa candidata a un Management Buy Out por razones de sustitución del un accionariado disperso y no vinculado en la gestión de la empresa. El caso permite profundizar en las características de la operación y su estructura financiera.Starting at €8.20
-
Fiction Entertainments
Pradas, Lidia; Rahnema Alavi, AhmadCase F-863FinanceEl miércoles 9 de mayo de 2007, Esteban Lázaro, director-gerente de Fiction Entertainments, recibió una inesperada llamada de Alejandro Sáez, director de oficina del Banco Santander, principal banco con el que trabajaba su empresa. Alejandro lamentaba informarle de que las políticas de riesgo del banco se estaban endureciendo y de que no podían ampliar su línea de crédito, tal y como había solicitado hacía unos días Alicia Casado, directora finan...Starting at €8.20
-
Communicating "la Caixa" Welfare Projects: Changing to preserve what is essential: the soul does not change
Calleja, Luis Manuel; Bel Mallén, IgnacioCase SM-1581-EKnowledge and CommunicationThis case study examines the role of communication in a century-old institution like the "la Caixa" Group in the 21st century. It considers the 2011 - 2014 Strategic Plan that is summarized under the slogan "Making the difference" and is based on the core values of leadership, trust and social commitment. This plan has changed the direction of the institution, placing more importance than ever on the strategic value of communication.Starting at €8.20