IESE (España)
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Michael Eisner at Disney
Mitchell, Jordan; Miller, PaddyCase DPO-61-ECorporate Governance, Leadership and People ManagementThis case deals with a proven successful leader in entertainment (Michael Eisner) in a time of leadership crisis. At the time of this case, Eisner is managing an internal and external revolt. Students must unearth the key points of Eisner's leadership, including how he manages people, his communication ability, his propensity to risk taking and his track record in developing other leaders. In looking at Eisner's leadership, students will have t...Starting at €8.20
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Derivados financieros en Controladora Comercial Mexicana (CCM)
Mitchell, Jordan; Rahnema Alavi, AhmadCase F-859FinanceEl objetivo pedagógico principal del caso de Comercial Mexicana es mostrar el uso y abuso de los derivados. Comercial Mexicana, que es el tercer mayor minorista de alimentos y otros artículos de México, hizo frente a una posible quiebra en 2008 después de especular con moneda extranjera, lo que expuso a la compañía a una deuda de 1.900 millones de dólares.Starting at €8.20
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Linkality's Call Center
Bitran, Gabriel R.; Mitchell, Jordan; Rocha e Oliveira, PauloCase M-1221-EMarketing, Service and Operations ManagementLinkality is the 8th largest Internet service provider (ISP) in the United States, with a subscriber base of approximately 3 million users. The case is focused on the management of Linkalitys call center, where approximately 85% of all contact with existing customers takes place. Hal Paden, VP of Operations, is looking for ways to reduce operating costs while at the same time improving service quality levels. Shelly Townsend, the call center ma...Starting at €8.20
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Angel Toy
Huang J.; Rosenberg, MikeCase ASN-35-EFinance, Knowledge and CommunicationBefore leaving for Spain, Joe was working for his family' business, Angel Toy Corporation. Angel Toy had acquired two cartoon licenses which Joe was in charge of. Everything had gone smoothly, but inventory had not arrived yet and he wanted to make sure that things were running smoothly. A weekly industry email was sent out every Wednesday to update on what was happening in the toy biz. He had just read an AP about a particular toy company. Appla...Starting at €8.20
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SAFE and Travis: Leading in Uncertain Times
Mitchell, Jordan; Cardona Soriano, Pablo; Rosenberg, MikeCase DG-1522-ELeadership and People Management, Service and Operations ManagementForty-five miles apart from each other in Northern California, two not-for-profit credit unions SAFE and Travis had successfully transitioned from military segment-based to community charter credit unions. Both had grown to over $1 billion in assets via a combination of organic growth, mergers, and acquisitions. Above all, both had injected an unwavering commitment to member service. As of 2007, SAFE and Travis faced several questions: What would...Starting at €8.20
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Diana and Jack Civello: Managing Dual Careers (B)
Mitchell, Jordan; Miller, PaddyCase DPO-46-ELeadership and People ManagementJack and Diana Civello have had successful careers in the same organization. They met and were married while working together. As the years have passed by, it has become apparent that out of the two, Diana is more likely to make it into a top executive job, maybe even rising to being the CEO of a major corporation. This leaves Jack wtih certain decisions to make about his own career.Starting at €5.74
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Diana and Jack Civello: Managing Dual Careers (A)
Mitchell, Jordan; Miller, PaddyCase DPO-45-ELeadership and People ManagementJack and Diana Civello have had successful careers in the same organization. They met and were married while working together. As the years have passed, it has become apparent that of the two, Diana is more likely to make it into a top executive job, maybe even rising to being the CEO of a major corporation. This leaves Jack wtih certain decisions to make about his own career.Starting at €8.20
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Derivatives at Controladora Comercial Mexicana (CCM)
Mitchell, Jordan; Rahnema Alavi, AhmadCase F-859-EFinanceThe main pedagogical objective of the Comercial Mexicana is to show the use and abuse of derivatives. Comercial Mexicana - Mexico's third largest retailer of food and other items - faced the possibility of bankruptcy in 2008 after speculating on foreign currency, which exposed the company to US$1.9 billion of debt. The case explains the derivative type (TARN or Target Accrual Redemption Note) and goes into detail on the perils of trying to make ...Starting at €8.20
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Diana and Jack Civello: Managing Dual Careers (C)
Mitchell, Jordan; Miller, PaddyCase DPO-47-ELeadership and People ManagementJack and Diana Civello have had successful careers in the same organization. They met and were married while working together. As the years have passed by, it has become apparent that out of the two, Diana is more likely to make it into a top executive job, maybe even rising to being the CEO of a major corporation. This leaves Jack wtih certain decisions to make about his own career.Starting at €5.74
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Angel Toy
Huang J.; Rosenberg, MikeCase ASN-35Finance, Knowledge and CommunicationAntes de viajar a España, Joe trabajaba en el negocio de su familia, Angel Toy Corporation. La empresa había adquirido la licencia de dos cómics y de los que Joe era el responsable. Todo había ido muy bien, pero las existencias todavía no habían llegado y Joe quería asegurarse de que todo estaba en orden. Todos los miércoles se enviaba un correo electrónico para actualizar la información sobre el negocio de los muñecos, y Joe acababa de leer un P...Starting at €8.20