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United Airlines: Frequent Flyer Program
Won-Yong OhCase IVEY-9B16M037-EStrategyFrom 1980 to 2010, frequent flyer programs (FFPs) had evolved from simple customer reward programs to independent profit-generation business models. The airline industry had seen enormous success with FFPs, which had become businesses of their own. In June 2014, however, United Airlines announced that as of March 1, 2015, it would move from awarding miles based on distance flown to awarding miles for dollars spent per ticket, following in the foo...Starting at €8.20
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Amazon.com: Evolving Into Offline Retail
Won-Yong OhCase IVEY-9B18M026-EStrategyIn late 2015, Amazon.com, Inc. (Amazon) opened its first brick-and-mortar Amazon Books store in the United States. Amazon had invested heavily in expanding in the United States through new projects, from establishing Amazon Prime Now to setting up Amazon Books and Amazon Go locations. By 2017, a rumour suggested that Amazon might acquire Whole Foods Market Inc., a natural and organic foods supermarket. Could Amazon be as successful in offline ret...Starting at €8.20
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Sprint: Turnaround in the U.S. Telecom Industry
Won-Yong Oh; Duane MyerCase IVEY-9B16M092-EStrategySprint Corporation, a major U.S. wireless carrier, had been losing customers and suffering financially since its merger with Nextel in 2005. Sprint was also ranked the lowest among major U.S. carriers in terms of network speed and data performance. But a new opportunity emerged when the SoftBank Group acquired Sprint in 2013. The new chief executive officer (CEO), appointed in August 2014, publicly gave himself three to five years to turn around ...Starting at €8.20
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José
Armenta Pico, Alejandro; Ribera, AlbertoCase IPADE-CIFE 17 C 03 EEstos tres casos recogen las entrevistas realizadas a tres colaboradores de Carlos y ponen de manifiesto el respeto y admiración que le tienen. Al mismo tiempo, aportan pistas para entrever las batallas interiores de Carlos en su trabajo como director.Starting at €8.20
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Batalla Decisiva
Armenta Pico, Alejandro; Ribera, AlbertoCase IPADE-CIFE 17 C 03Business Ethics and Corporate Social ResponsibilityCarlos ha tenido un desempeño brillante como director de la filial de México de una empresa trasnacional. Después de ocho años, termina cansado y presenta su renuncia. Los directores globales no permiten que se vaya y le ofrecen la dirección de Latino AmStarting at €8.20
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A Decisive Battle
Armenta Pico, Alejandro; Ribera, AlbertoCase IPADE-CIFE 17 eC 03-EBusiness Ethics and Corporate Social ResponsibilityCarlos has had a brilliant performance as manager of a transnational company subsidiary. After eight years, he grows tired and resigns. The global managers don't let him leave and offer him Latin America's management. Carlos faces the dilemma of acceptingStarting at €8.20
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Edmundo
Armenta Pico, Alejandro; Ribera, AlbertoCase IPADE-CIFE 17 eC 03/C-EBusiness Ethics and Corporate Social ResponsibilityThese three cases gather interviews made to three Carlos' collaborators and show the respect and admiration they have for him. At the same time, they give clues to glimpse the inner battles that Carlos faces in his work as a manager.Starting at €8.20
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Antonio
Armenta Pico, Alejandro; Ribera, AlbertoCase IPADE-CIFE 17 eC 03/D-EBusiness Ethics and Corporate Social ResponsibilityThese three cases gather interviews made to three Carlos' collaborators and show the respect and admiration they have for him. At the same time, they give clues to glimpse the inner battles that Carlos faces in his work as a manager.Starting at €8.20
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Ghana Investment Fund Limited: Ethical Issues
Darrold Cordes; Won-Yong OhCase IVEY-9B19M124-EEntrepreneurship, StrategyThe chief executive officer of RenY Corporation (RenY) based in Hong Kong, had just established the Ghana Investment Fund Limited (GIF) as a subsidiary of RenY in Ghana. GIF aimed to invest in the entrepreneurial ideas of university graduates in Ghana undStarting at €8.20
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Dowry: A Price for a Bride
Olale, Esther; Ribera, AlbertoCase DPO-294-ELeadership and People ManagementWhile studying for an MBA in Washington, D.C., a Kenyan woman falls in love with a classmate from the United States. Eventually they get engaged and decide to marry and live in Nairobi, where she plans to take over her father's business. When the groom arrives in Nairobi to meet her fiancée's family, she explains to him that her family expects to receive a dowry, consisting of some gifts and cash, in keeping with the tradition of their tribe.Starting at €8.20