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A Cultural Transformation at Southeastern Grocers
Srinivasan, Suraj; Goldberg, Jonah S.; Paul, Joseph A.Case HBS-121049-ELeadership and People ManagementWhen Anthony Hucker, the CEO of Southeastern Grocers (SEG), took over in that role in July 2017, the company was in dire financial and operational condition and was headed towards bankruptcy. SEG, the fifth largest grocery chain in the U.S. in early 2021,Starting at €8.20
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Digging for Gold: Paulson & Co.'s Activism in the Gold Sector
Srinivasan, Suraj; Goldberg, Jonah S.Case HBS-121021-EEconomicsThe case describes the efforts of hedge fund Paulson & Co to influence corporate governance and improve performance in the gold industry. In an innovative move, the hedge fund led the creation of the Shareholder Gold Council, a consortium of large investors in gold companies to push gold mining companies to adopt higher levels of corporate governance. The case describes the motivation and process that led to the creation of the SGC and the initia...Starting at €8.20
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Scaling Well by Doing Good: Motivating Talent at b.good
Gino, Francesca; Green, Paul; Staats, Bradley R.Case HBS-916031-ELeadership and People ManagementBoston-based fast-casual chain, b.good, was founded on the idea of healthy food, sourced locally, and prepared in-store. They'd worked to build a value-based business, and worked hard to cultivate a sense of family--among employees, customers and suppliers. In 2015, they had entered a period of substantial growth, with the company doubling in size over the past 12 months, and plans to double again over the coming twelve months. The management fel...Starting at €8.20
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Pal's Sudden Service-Scaling an Organizational Model to Drive Growth
Pisano, Gary P.; Gino, Francesca; Staats, Bradley R.Case HBS-916052-EService and Operations ManagementPal's Sudden Service has developed a unique operating model and organizational culture in the quick service restaurant business. With a deep emphasis on process control and improvement, zero defects, extensive training, and a high level of employee engagement, Pal's has been able to achieve excellent operating and financial performance. The case examines the challenges it potentially faces as it contemplates growing the chain significantly from t...Starting at €8.20
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Belk: Towards Exceptional Scheduling
Bernstein, Ethan S.; Kesavan, Saravanan; Staats, Bradley R.; Hassall, LukeCase HBS-415023-ELeadership and People ManagementWith 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles, and result in improved allocation of resources through the use of big data, thereby increasing sales productivity. Like many other retailers, Belk expected the benefits from automa...Starting at €8.20
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Data Breach at Equifax (Spanish version)
Srinivasan, Suraj; Pitcher, Quinn; Goldberg, Jonah S.Case HBS-120S13StrategyThe case discusses the events leading up to the massive data breach at Equifax, one of the three U.S. credit reporting companies, the organizational and governance issues that contributed to the breach, and the consequences of the breach. The case supplement provides details of how Equifax recovered from the breach and changes the company made. On September 7, 2017, Equifax announced that the personal information of over 140 million consumers had...Starting at €8.20
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Belk: Towards Exceptional Scheduling, Teaching Note
Bernstein, Ethan S.; Kesavan, Saravanan; Staats, Bradley R.; Hassall, Luke; Qu, KathyTeaching Note HBS-417059-ELeadership and People ManagementTeaching note for case 415023.Starting at €0.00
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Uber in 2017: One Bumpy Ride, Teaching Note
Srinivasan, Suraj; Goldberg, Jonah S.Teaching Note HBS-120020-EAccounting and ControlTeaching note for case 117070.Starting at €0.00
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The Morning Star Company: Self-Management at Work
Gino, Francesca; Staats, Bradley R.Case HBS-914013-ELeadership and People ManagementMorning Star, a collection of affiliated companies, had grown steadily since 1970 when Chris Rufer, president and founder, started the business hauling tomatoes to processing plants in a truck. The company's main products continued to be tomato-based, including a 40% share in the tomato paste and diced tomato market in 2013. Different from traditional manufacturing companies, Morning Star relied on self-management to execute the work in any part ...Starting at €8.20
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Reinventing Performance Management at Deloitte (A)
Gino, Francesca; Green, Paul , Jr.; Staats, Bradley R.Case HBS-918020-EStrategyIntroduces students to the challenging negotiations between venture capitalists and entrepreneurs. Explores interests, sources of negotiating power, barriers to reaching agreement, and common contractual terms. Describes how the parties try to reduce information asymmetries, align incentives, control decision making, and protect financial downside.Starting at €8.20