IESE (España)
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Alcatel-Lucent: Marketing the Cell Phone as a Mobile Wallet
Camacho, Nuno; Verniers, Isabel; García Pont, Carlos; Stremersch, StefanCase M-1279-EInformation Technologies, Innovation and Change, MarketingAlcatel-Lucent (ALU) was gearing up for the launch of a new business: mobile payment services. Mobile payment involves cash transactions between consumers and merchants or between consumers using their mobile phones. The emergence of a new technology in which ALU had strong expertise - near-filed communication (NFC) - represented a huge opportunity, as analysts expected the market for mobile payments to explode in the coming years. But to avoid p...Starting at €8.20
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And Now What Do We Do?: Management Tensions at IASoft
García Pont, Carlos; Palencia, LuisCase ASN-97-EDecision AnalysisIASoft was founded in March 2001 for the purpose of designing and supplying high-performance IT solutions for the automation of industrial plants. The company was the brainchild of three skilled engineers from different backgrounds who had met through their work. They had detected a market opportunity in high quality customizations and adaptations of standard software packages for sophisticated clients. The CEO of IASoft, now in his 50s, was star...Starting at €8.20
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Enbos
Bol, J.; Ribera, JaumeCase P-1060-EService and Operations ManagementEnbos was the successor to a state-owned Dutch energy company that was partly privatized in 1994, although the state continued to control energy prices and the geographic market to which it could be supplied. From 2003 the energy sector would be wholly privatized and companies would have to compete for customers. The leader of the software implementation and development project at Enbos organizes and supervises the team whose job is to deal with ...Starting at €8.20
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Enbos
Bol, J.; Ribera, JaumeCase P-1060Service and Operations ManagementEnbos era la sucesora de una empresa holandesa de titularidad estatal parcialmente privatizada en 1994, aunque el Estado continuó controlando el precio de la energía y el mercado geográfico al que se podía suministrar. A partir de 2003, el sector energético se privatizaría totalmente, por lo que las empresas tendrían que competir por los clientes. El director del proyecto de implementación y desarrollo del software organiza y controla el equipo n...Starting at €8.20
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Y ahora, ¿qué hacemos?: Tensiones en la dirección de IASoft
García Pont, Carlos; Palencia, LuisCase ASN-97Decision AnalysisIASoft, fundada en marzo del 2001 por tres buenos técnicos de distintas procedencias, se dedicaba al diseño y suministro de soluciones informáticas de automatización para instalaciones industriales. Los tres socios vieron una buena oportunidad de mercado en los desarrollos a medida y las adaptaciones de alta calidad de programas estándar para clientes sofisticados. Por su parte, el director comercial de IASoft, que ya había cumplido los 50 años,...Starting at €8.20