IESE (España)
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Ipresa (D)
Serra, FernandoCase P-819Service and Operations ManagementEl caso ofrece la posibilidad de estudiar la gestión de la tecnología en diferentes fases: adquisición, posición de segundo en mercado y, finalmente, el paso a líder tecnológico. Permite estudiar las necesidades de recursos y dificultades de cada fase.Starting at €5.74
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Gráfica Industrial, S.A.
Serra, FernandoCase P-467Service and Operations ManagementStarting at €8.20
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Astilleros Andrés Figueroa, S.A. (AFISA) (A)
Serra, FernandoCase P-406Service and Operations ManagementStarting at €8.20
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Carsharing in Barcelona: Avancar (Chinese Version)
Alegre, M.; Lago, Alejandro; Martínez de Albéniz, VictorCase P-1088-ZHService and Operations ManagementAvancar started offering car sharing services in Barcelona in 2004. As in most car sharing businesses, customers would typically make car reservations by the hour, and pick up and drop off the cars on their own (self-service). By 2008, the company had 2000 customers sharing more than 100 vehicles. As Avancar kept growing, it had the possibility of modifying the design of the service process and the management of its capacity. This was especially ...Starting at €8.20
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Carsharing en Barcelona: Avancar
Alegre, M.; Lago, Alejandro; Martínez de Albéniz, VictorCase P-1088Service and Operations ManagementAvancar empezó ofreciendo servicios de "carsharing" en Barcelona en 2004. Como en la mayoría de las empresas de "carsharing" los clientes solían reservar coches por horas, y recogían y devolvían los vehículos por su cuenta (autoservicio). En 2008, la empresa contaba con 2.000 clientes que compartían más de cien vehículos. Como Avancar no dejaba de crecer, tuvo la posibilidad de modificar el diseño del proceso de servicios y la gestión de su capac...Starting at €8.20
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Comexi, S.A. (B)
Álvarez, María; Gómez, Sandalio; Serra, FernandoCase DP-112-ELeadership and People ManagementStarting at €5.74
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Comexi, S.A. (B) - Teaching note
Gómez, Sandalio; Serra, FernandoTeaching Note DPT-7-ELeadership and People ManagementStarting at €0.00
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Carsharing in Barcelona: Avancar
Alegre, M.; Lago, Alejandro; Martínez de Albéniz, VictorCase P-1088-EService and Operations ManagementAvancar started offering car sharing services in Barcelona in 2004. As in most car sharing businesses, customers would typically make car reservations by the hour, and pick up and drop off the cars on their own (self-service). By 2008, the company had 2000 customers sharing more than 100 vehicles. As Avancar kept growing, it had the possibility of modifying the design of the service process and the management of its capacity. This was especially ...Starting at €8.20
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Instrumentos de Precisión, S.A. (A)
Álvarez Alvarez, José Luis; Serra, FernandoCase P-420-EService and Operations ManagementStarting at €8.20