IESE (España)
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Knowledge Management at Siemens Spain
Grau, Amèrica; Lara E.; Andreu i Civit, Rafael; Sieber, SandraCase SI-145-EKnowledge and CommunicationThis case describes knowledge management initiatives at Siemens Spain, with a special emphasis on building communities of practice. The case also examines how this approach fits with the global Siemens strategy, with its commitment to knowledge sharing and continuous innovation. This case won the "2005 ECCH/Business Week European Case Awards" in the category "Knowledge, Information & Communication Systems Management".Starting at €8.20
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La Administración del Conocimiento en Cap Gemini Ernst & Young
Lara E.; Andreu i Civit, Rafael; Sieber, SandraCase SI-147Knowledge and CommunicationEn mayo del año 2000, Cap Gemini (CG) adquirió la unidad consultora de Ernst & Young (E&Y) para completar su presencia geográfica, ya que CG se localizaba básicamente en Europa y E&Y estaba bien situada en el mercado norteamericano. Como resultado surgió la nueva firma Cap Germini Ernst & Young (CGE & Y), la cual se basaba en el conocimiento, no sólo de llevar las riendas del negocio, sino de computar de forma exitosa la integración del proceso. ...Starting at €8.20
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La gestión del conocimiento de Siemens España
Grau, Amèrica; Lara E.; Andreu i Civit, Rafael; Sieber, SandraCase SI-145Knowledge and CommunicationEste caso describe las iniciativas de gestión de conocimiento en Siemens España poniendo especial énfasis en la construcción de comunidades de práctica. El caso también estudia cómo este enfoque encaja con la estrategia global de Siemens, con su compromiso de conocimiento compartido e innovación continua. Este caso ganó el premio "2005 ECCH/Business Week European Case Awards" en la categoría de "Conocimiento, Información y Gestión de sistemas de...Starting at €8.20
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A Cross Cultural Crash and Labour Conflict: Sài nóng Restaurant (A)
Susaeta Erburu, Lourdes; Galan, Veronica; Pin Arboledas, José RamónCase DPO-203-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementThis case refers the store of a Chinese restaurant chain purchased by an American Food Industry Holding. Regardless of his successful career in the company, Juan Antonio can't reach and understanding with the Chinese workers. Besides, they enjoy special perks inside the company because they are the cooks and the success of the business depends mostly of them. Rank wise they are directly under a specific director for the Chinese workers and the G...Starting at €8.20
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Choque cultural y conflicto laboral: Sài nóng Restaurant (B)
Susaeta Erburu, Lourdes; Galan, Veronica; Pin Arboledas, José RamónCase DPO-204Business Ethics and Corporate Social Responsibility, Leadership and People ManagementEl caso B relata como la empresa decidió despedir a los 14 cocineros chinos líderes de esta huelga. Otros 10 decidieron dejar la empresa en solidaridad a los mismos y los sindicatos apoyaron al colectivo chino manifestando la improcedencia de estos despidos.Starting at €5.74
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Unión Fenosa Corporate University: Teaching and Learning from Experience
Grau, Amèrica; Lara E.; Andreu i Civit, Rafael; Sieber, SandraCase SI-146-EKnowledge and CommunicationThis case describes the creation of a corporate university at Unión Fenosa, a Spanish utilities company, in a way that is consistent with the company's intellectual capital model and its commitment to knowledge and training. The company has successfully transformed itself from a regional utility into a multinational energy business. In the process, the workforce has tripled while the number of employees engaged in the original business activities...Starting at €8.20
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Knowledge Management at Cap Gemini Ernst & Young
Lara E.; Andreu i Civit, Rafael; Sieber, SandraCase SI-147-EKnowledge and CommunicationCap Gemini (CG) purchased the consulting unit of Ernst & Young (E&Y) on May 2000 to complete geographical presence, since CG was mainly European and E&Y was well located in the American market. The resulting firm, renamed Cap Gemini Ernst & Young (CGE&Y), was heavily based on knowledge not only to run the business but also to successfully complete the integration process. The knowledge management (KM) model and experiences each firm followed befo...Starting at €8.20
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A Cross Cultural Crash and Labour Conflict: Sài nóng Restaurant (B)
Susaeta Erburu, Lourdes; Galan, Veronica; Pin Arboledas, José RamónCase DPO-204-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementCase B tells us how the company decided to fired the 14 Chinese cooks leading the strike. Another 10 decided to leave the company in solidarity and the unions supported the Chinese arguing the dismissals were unsuitable.Starting at €5.74
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Choque cultural y conflicto laboral: Sài nóng Restaurant (A)
Susaeta Erburu, Lourdes; Galan, Veronica; Pin Arboledas, José RamónCase DPO-203Business Ethics and Corporate Social Responsibility, Leadership and People ManagementLa historia que relata el caso trata de una cadena de restaurantes chinos comprada por un Holding de restauración americana. En el caso A se presenta la trayectoria profesional de un camarero que llega a gerente de restaurante. A pesar de su trayectoria positiva en la empresa, Juan Antonio no logra entenderse con el colectivo de trabajadores chinos. Además estos gozan de un estatus especial dentro de la empresa, ya que son los cocineros y el éxi...Starting at €8.20