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Chick-fil-A: Sandwiches and cultural wars (B)
de la Cierva, Yago; Notario, EduardoCase DPO-736-EBusiness Ethics and Corporate Social Responsibility, Knowledge and Communication, Leadership and People Management, StrategyThe American fast-food chain Chick-fil-A suffered several boycotts promoted by LGTBQ+ organizations after the CEO's public comments regarding his religious background and because of the company's financial support to organizations lobbying against legal recognition of same-sex marriage. The following years, the company kept growing and, at the same time, its reputation was affected. What to do next?Starting at €5.74
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Boeing 737 MAX: ¿La seguridad, lo primero
de la Cierva, Yago; Villegas, CarolinaCase DPO-739Knowledge and Communication, Leadership and People Management, StrategyEn marzo del 2019, el segundo accidente mortal de un Boeing 737 MAX, el modelo renovado actualizado del avión más vendido de la historia de la aviación, desencadenó una crisis corporativa sin precedentes en el gigante norteamericano de la aeronáutica. El caso revisa la respuesta de Boeing y las reacciones de los distintos stakeholders (víctimas, clientes, empleados, reguladores y, medios de comunicación), desde el momento del accidente hasta que,...Starting at €8.20
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Campuses as "Hunting Grounds": Documenting the Sex Assault Crisis at American Universities
Guzik, Paulina; de la Cierva, YagoCase DPO-784-EBusiness Ethics and Corporate Social Responsibility, Knowledge and Communication, MarketingLast decade, the number of sexual assaults in American campuses reached a peak, to the point that President Barak Obama spoke of a "national crisis". The case collects four episodes that happened in four different campus of prestigious universities, in order to get a better picture of how stakeholders react, and how university administration should respond.Starting at €8.20
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Disney World and the Alligators (A) (Portuguese Version, Brazil)
García Guillén, Carlos; Pacheco Barceló, Leyre; Rodríguez Medina, Ignacio; Sastre Ortega, Ana; de la Cierva, YagoCase DPO-737-PBCorporate Governance, Knowledge and Communication, Leadership and People ManagementDisney World resort in Orlando, USA, suffered a crisis when a toddler was taken by an alligator and disappeared inside a pond. The event happened when the senior management was in Shanghai for the inauguration of the new thematic park in China.Starting at €8.20
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Chick-fil-A: Sandwiches and Culture Wars (A and B) - Teaching Note
de la Cierva, YagoTeaching Note DPOT-115-EBusiness Ethics and Corporate Social Responsibility, Knowledge and Communication, Leadership and People Management, StrategyThe American fast-food chain Chick-fil-A suffered several boycotts promoted by LGTBQ+ organizations after the CEO's public comments regarding his religious background and because of the company's financial support to organizations lobbying against legal recognition of same-sex marriage. The following years, the company kept growing and, at the same time, its reputation was affected. What to do next?Starting at €0.00
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Tyco International, Ltd.: Expatriates in Latin America
Brehm Brechú, Mauricio; Sancho y Maldonado, AntonioCase IPADE-DP 00 eC 01This case is the English version of the case Tyco Internacional: Expatriates in Latin America. Mario Ruíz, The Director of Human Resources of the division Fire and Security de Tyco International, faces the dilemma of selecting a candidate to initiate ADT's operations Security Services in Colombia. In the process Mario questions if the suitable candidate should come from another Country, as expatriate, or from the operations that already have in C...Starting at €8.20
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Avantel (B)
Brehm Brechú, MauricioCase IPADE-DP 05 C 07/BService and Operations ManagementEste caso corresponde a la parte B del caso Avantel en donde se presenta las acciones propuestas por la Dirección de Recursos Humanos de Avantel con la finalidad de alienar sus políticas y prácticas con la nueva estrategia del negocio. Este caso permite discutir cada una de las acciones con base en las inquietudes de la Dirección General.Starting at €5.74
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Avantel (C)
Brehm Brechú, MauricioCase IPADE-DP 05 C 07/CEntrepreneurshipEste caso corresponde a la parte C del caso Avantel en donde se presentan las recomendaciones y modificaciones por parte de la Dirección de la empresa ante el plan propuesto por Recursos Humanos. Este caso permite reflexionar la importancia de enfocar la función de dirección Recursos Humanos a las necesidades estratégicas de la empresa.Starting at €5.74
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Grupo Liverpool: Alineando recursos humanos a la estrategia organizacional (B)
Brehm Brechú, Mauricio; Sancho y Maldonado, AntonioCase IPADE-DP 13 C 08/BStrategyEste caso es la parte B del caso "Grupo Liverpool. Construyendo una organización competitiva (A)" en donde se presentan las estrategias que ha implantado la empresa para asegurar el desarrollo del talento requerido para dar sustento a la estrategia de crecimiento organización.Starting at €5.74
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The Boeing 737 MAX: People Before Profits
de la Cierva, Yago; Villegas, CarolinaCase DPO-739-EKnowledge and Communication, Leadership and People Management, StrategyIn March 2019, the second fatal crash of a Boeing 737 MAX, the renewed model of the best-selling aircraft in history, triggered an unprecedented corporate crisis for the American aeronautics giant. The case reviews Boeing's response and the reactions of various stakeholders (victims, customers, employees, regulators, the media), from the time of the accident until the company's decision to withdraw the model in November 2020.Starting at €8.20