IESE (España)
- Case
Volkswagen Emission Scandal: Reputation Recovery and Recall Strategy
Collection: Ivey Business School (Canada)Ref.: IVEY-9B17M052-EPublished: Apr 20, 2017Reviewed: Apr 25, 2017Format: PDFPages: 11Language: English - Case
United Airlines’ Service-recovery Challenge After Reputation Meltdown
Collection: Ivey Business School (Canada)Ref.: IVEY-9B18A015-EPublished: Mar 2, 2018Reviewed: Feb 2, 2018Format: PDFPages: 9Language: English