IESE (España)
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Aecork y el polvo de corcho
Rodríguez-Llauder, María Dolores; Vilà, JoaquimCase DG-1137StrategyEste caso presenta la situación a que se enfrenta el secretario de la Asociación de Empresarios Corcheros de Cataluña (AECORK), organización sin ánimo de lucro, en Septiembre de 1994, frente al problema de cómo solventar la generación diaria de 20 Tn de polvo de corcho por parte de sus asociados, industriales instalados en poblaciones de la Costa Brava. El tema de medio ambiente se complica por el hecho de que, en su mayoría, las empresas son peq...Starting at €8.20
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Gas Natural: Improving the Profitability of Servigas (Portuguese Version, Portugal)
Guitart, Iván; Rocha e Oliveira, PauloCase M-1234-PPMarketing, Service and Operations ManagementMarta Muriel has recently been promoted to director of residential natural gas service with the mandate of boosting profits for the company's home maintenance services, Servigen. She and her team have designed four measures, among others, that involve a trade-off between cost reduction and improvements in service quality. Now she has to decide which ones to actually implement based on their impact on the company's bottom line.Starting at €8.20
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Vichy Catalán (B)
Vilà, Joaquim; Rodríguez-Llauder, María DoloresCase DG-1067-EStrategyStarting at €5.74
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Gas Natural: Improving the Profitability of Servigas (Portuguese Version, Brazil)
Guitart, Iván; Rocha e Oliveira, PauloCase M-1234-PBMarketing, Service and Operations ManagementMarta Muriel has recently been promoted to director of residential natural gas service with the mandate of boosting profits for the company's home maintenance services, Servigen. She and her team have designed four measures, among others, that involve a trade-off between cost reduction and improvements in service quality. Now she has to decide which ones to actually implement based on their impact on the company's bottom line.Starting at €8.20
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Gas Natural: mejorando la rentabilidad de Servigas
Guitart, Iván; Rocha e Oliveira, PauloCase M-1234Marketing, Service and Operations ManagementMarta Muriel ha sido promocionada recientemente a directora de servicios residenciales con la tarea de mejorar la rentabilidad del servicio de mantenimiento domiciliario de la compañía, Servigas. Junto con su equipo evalúa cuatro propuestas que involucran tanto la reducción de costes como modificaciones en la calidad del servicio. Cada una de las acciones a seguir debe mantenerse en línea con los objetivos estratégicos de la compañía.Starting at €8.20
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Gas Natural: Improving the Profitability of Servigas
Guitart, Iván; Rocha e Oliveira, PauloCase M-1234-EMarketing, Service and Operations ManagementMarta Muriel has recently been promoted to director of residential natural gas service with the mandate of boosting profits for the company's home maintenance services, Servigen. She and her team have designed four measures, among others, that involve a trade-off between cost reduction and improvements in service quality. Now she has to decide which ones to actually implement based on their impact on the company's bottom line.Starting at €8.20
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Vichy Catalán (B)
Vilà, Joaquim; Rodríguez-Llauder, María DoloresCase DG-1067StrategyEl caso describe la estrategia seguida por Vichy Catalán desde 1984 a 1992, junto con los cambios internos que acompañan a aquella. Plantea decisiones de diseño de la organización de forma que apoyen a la estrategia que el grupo Vichy Catalán desea seguir a partir de 1993. En este sentido, éste es un caso de Implantación de la Estrategia. Temas: un comité de dirección en el que participan cinco directores gerentes de marcas distintas, cada uno re...Starting at €5.74