IESE (España)
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Argo Interactive (B): sobrevivir en el caótico mundo de la telefonía móvil: Un proveedor de software para teléfonos móviles en dificultades debe decidir si retirarse del mercado, cambiar su enfoque o cambiar su identidad de marca
Prats, Mª Julia; Sosna, Marc; Darsch, DaveFocused Case EFC-5Entrepreneurship, Information Technologies, Innovation and ChangeEste caso B no puede impartirse de manera aislada, pues es una continuación directa del caso "Argo Interactive (A): sobrevivir en la montaña rusa de la telefonía móvil" [EFC-1-E]. En esta segunda parte se comentan las decisiones que adoptó la empresa durante y después de su casi definitiva crisis en materia de financiación, enfoque comercial, (re)desarrollo de productos, recursos humanos, posicionamiento y estrategia general para la supervivencia...Starting at €8.20
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Argo Interactive (A): sobrevivir en el caótico mundo de la telefonía móvil
Prats, Mª Julia; Sosna, Marc; Darsch, DaveFocused Case EFC-1Entrepreneurship, Information Technologies, Innovation and ChangeEste caso trata sobre una joven compañía tecnológica del Reino Unido respaldada por capital riesgo que trata de recuperarse de una crisis casi definitiva después de que su mercado no funcionase. La compañía Argo Interactive diseñó un innovador producto de software pensando en el emergente mercado WAP. Sin embargo, después de dilapidar 14 millones de libras esterlinas de capital riesgo, el mercado no daba señales de vida y el equipo directivo ten...Starting at €8.20
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Google 2017
Valor Sabatier, JosepCase SI-197-EInformation Technologies, Innovation and Change, Service and Operations ManagementJohn Cardinal, a senior partner at the investment firm Maccarron, was worried. One of the largest clients he personally managed - who was also a personal friend - had asked Cardinal to buy $1 million of Google shares, a large proportion of the man's family savings. Cardinal thought he owed it to his friend, and himself, to analyze Google in greater depth before letting his longtime pal invest most of his savings in the search-engine giant.Starting at €8.20
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Netflix: from DVD-by-mail to streaming
Lago, Alejandro; Moscoso, Philip; Sastre Boquet, IsaacExercise PE-84-EInformation Technologies, Innovation and Change, Service and Operations ManagementSince its foundation in 1997 Netflix has been a major success story. For the year 2020 the company expected to achieve revenues of around 25 billion dollars and 200 million customers in 190 countries. This exercise provides information on how Netflix's business models has developed over the years. The objective is to analyze the digital transformation of the streaming model and its sustainability going forward, as it faces competitors like Disney...Starting at €8.20
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Apple Health Records
Schulman, Kevin; Rosenmöller, MagdaCase P-1177-EInformation Technologies, Innovation and ChangeHealthcare is an enormous and growing market globally. Healthcare services was a $3.5 trillion market in the US in 2017, but a market that was largely untouched by the type of disruptive innovation that had overtaken other industries. Healthcare was considered a significant opportunity, not only because of its size today, but looking forward there are enormous clinical and financial challenges facing the industry. There are significant concerns a...Starting at €8.20
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crowdSPRING: "Design the Future" Competition
Káganer, Evgeny; Zamora, Javier; Oré, CarlosCase SI-180-EInformation TechnologiesThe co-founders and managing partners of crowdSPRING, a global marketplace for crowdsourced creative services located in Chicago, IL, were discussing the pipeline of ongoing projects. The development team was working at full capacity, on track for an on-time release of a set of new features and upgrades for the site. This was business as usual. There was, however, a non-trivial decision that Kimbarovsky and Samson needed to make. LG Electronics, ...Starting at €8.20
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FreshDirect: Forget Delivery. Our Business Is All About Food
Sieber, Sandra; Codrean, CatalinCase SI-194-EInformation Technologies, Innovation and Change, Service and Operations ManagementIn early 2016, with more than 600,000 customers and an estimated revenue of $500 million, FreshDirect was among the top three companies in the U.S. online grocery sector. It employed more than 3,000 people, 30% of whom drove trucks and delivered food to the doorsteps of its customers in five states: New York, New Jersey, Connecticut, Delaware and Pennsylvania. Jason Ackerman, CEO of FreshDirect, wondered if the company's current success could be ...Starting at €8.20
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Transforming Government Through Holacracy
Wong Ellinger, Eleunthia; Gregory, Robert Wayne; Káganer, EvgenyCase SI-205-EInformation TechnologiesCompanies are experimenting with novel forms of organization that distribute power to all workers and decrease or remove the role entirely of the traditional manager. These radical transformations in organization are attempted in order to recruit and retain skilled workers as well as innovate in products and services, Holacracy is one such system and is used by more than 1,000 companies across the world, including mid-size to large companies in t...Starting at €8.20
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Diversey and the Creation of the "Internet of Clean" (Portuguese Version, Brazil)
Sieber, Sandra; Rafnsdottir, AnnaCase SI-202-PBInformation TechnologiesDiversey, a "global provider of commercial cleaning, sanitation and hygiene solutions," has implemented a new value proposition as part of its digital transformation, changing from a pipeline business into a knowledge-based platform business. Along the way, it heavily influenced the cleaning and hygiene industry, which had been mostly untouched by digitization.Starting at €8.20
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The Promotion Decision
Almandoz, John; Samila, SampsaCase DPO-776-EInformation Technologies, Leadership and People Management, StrategyThis is a choice to fill a director position in a company. What are the benefits of following the recommendation provided by the algorithm that favors one candidate versus following the preference of a manager who knows the other candidate very well and in fact has developed that candidate through coaching? Biases can be discussed and the merits of AI in hiring and promotion decisions.Starting at €8.20