IESE (España)
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Riu Partner Club (Portuguese Version, Brazil)
Huete Gómez, Luis María; Santos, JavierCase P-829-PBService and Operations ManagementStarting at €8.20
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Riu Partner Club
Huete, Luis María; Santos, JavierCase P-829-EService and Operations ManagementStarting at €8.20
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The Alas - Red Bull Project: X - Sports Challenges
Oliver, Daniel; Davila, AntonioCase DG-1503-EEntrepreneurshipThe Alas-Project case describes a sporting project that beat two world records: the longest distance and time flown in free fall. The case addresses the issue of valuing the project. In this case, Red Bull together with the Spanish Army sponsored the project putting a certain amount of money and resources to support the project. The question remains as to what was the value to the sponsors of the project. The case describes the project itself, th...Starting at €8.20
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Winning Strategies The Spanish Royal Tennis Federation
Oliver, Daniel; Davila, AntonioCase DG-1498-EService and Operations ManagementEl mismo que habíaSince 1995, Spain has had the most men tennis players on the ATP Top 100. The case presents the state of tennis in Spain in 2004 with the objective of having students analyze the different constituencies of a sport and how each one brings something to create success. The case can be used to analyze the sports industry or to go through an industry form an industrial organization perspective.Starting at €8.20
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Riu Partner Club
Huete, Luis María; Santos, JavierCase P-829Service and Operations ManagementEn el caso se recoge la discusión del consejo de dirección de Riu Hotels sobre la conveniencia o no de introducir una garantía de satisfacción de los clientes en los términos presentados por el director general. Esta garantía es parte de un proyecto global de mejora de los servicios y de fidelización del canal. El caso permite discutir la aplicación de conceptos avanzados de?servicios en una empresa que, pese a operar en un sector con márgenes es...Starting at €8.20
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RACC - Circuit de Catalunya: Sports Infrastructure and Regional Promotion
Oliver, Daniel; Davila, AntonioCase DG-1512-EService and Operations ManagementThe case addresses the impact of sports on the local economy. It describes the business model of a race track with a focus on the managment of the Formula One Grand Prix. As is often the case, race tracks are not necessarily profitable and the Circuit de Catalunya has reached profitability because of its success in attracting spectators to its Formula One event. Government support is an important factor in the long term viability of a world cla...Starting at €8.20