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Greg James at Sun Microsystems, Inc. (A) (Spanish version)
Neeley, Tsedal; DeLong, Thomas J.Case HBS-415S01StrategyGreg James, a global manager at Sun Microsystems, Inc., sets out to meet with his entire 43-member customer implementation team spread across India, France, the United Arab Emirates, and the United States of America to resolve a dire customer system outage as required by a service agreement. Rather than finding a swift resolution to the rapidly escalating customer situation that motivated his trip, he finds himself facing distributed work, global...Starting at €8.20
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Managing a Global Team: Greg James at Sun Microsystems, Inc. (A)
Neeley, Tsedal; DeLong, Thomas J.Case HBS-409003-EStrategyGreg James, a global manager at Sun Microsystems, Inc., sets out to meet with his entire 43-member customer implementation team spread across India, France, the United Arab Emirates, and the United States of America to resolve a dire customer system outage as required by a service agreement. Rather than finding a swift resolution to the rapidly escalating customer situation that motivated his trip, he finds himself facing distributed work, global...Starting at €8.20
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Eric Hawkins Leading Agile Teams @ Digitally-Born AppFolio (A)
Neeley, Tsedal; Leonardi, Paul; Norris, MichaelCase HBS-419066-ELeadership and People ManagementThis case describes a business decision on whether or not to build a technology solution requested by customers. It offers students an opportunity to analyze how such a decision can impact product development teams, company culture, and business growth prospects. Eric Hawkins, director of engineering at AppFolio-a digital technology firm that offered cloud-based business software to small and medium sized companies-was shocked by an unusual requ...Starting at €8.20
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A Sharper Look at Zero Tolerance: Reports of Sexual Assault Rock the United States Air Force Academy (Sequel)
Born, Dana; Datla, AnjaniCase HBS-KS1232-EEconomicsSupplement to case KS1231. This case traces the sexual assault scandal that rocked the United States Air Force Academy in 2003. Over a period of several months, dozens of current and former female students came forward to the media and government representatives about being sexually assaulted by their male peers on campus. Several victims also implicated the Academy's leadership for not doing enough to address the problem. When the scandal broke...Starting at €8.20
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Cracking the Monolith: California's Child Welfare Services Disrupts Technology Procurement (A)
Datla, Anjani; Eaves, DavidCase HBS-KS1235-EEconomicsIn October 2015, two senior California officials: Marybel Batjer, Secretary for Government Operations, and Michael Wilkening, Undersecretary for the Health and Human Services Agency seized on an idea that had the potential to turn the state's long dysfunctional technology procurement process on its head. After years of planning, California was about to request bids for a new child welfare management system to replace a twenty-year-old technology...Starting at €8.20
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Corporate Average Fuel Economy Standards 2017-2025 Teaching Plan
Datla, Anjani; Nichols, AlbertTeaching Note HBS-HKS768-EEconomicsTeaching Note for HKS727Starting at €0.00
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Airlines and Antitrust: Scrutinizing the American Airlines-US Airways Merger Sequel
Gomez-Ibanez, Jose; Datla, AnjaniCase HBS-KS1141-EEconomicsThis sequel accompanies case number 2044.0. In August 2013, the Antitrust Division of the Department of Justice (DOJ) shocked many in the airline industry by filing a lawsuit to block the merger of American Airlines and US Airways on the grounds that the merger would reduce competition. The two airlines had announced their intention to merge in February, making way for the creation of the largest airline in the world. The new airline would carry ...Starting at €8.20
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Eric Hawkins Leading Agile Teams @ Digitally-Born AppFolio (B)
Neeley, Tsedal; Leonardi, Paul; Norris, MichaelCase HBS-419088-ELeadership and People ManagementThis (B) case supplements the (A) case, 419-066, and provides information about what happened after the (A) case ends.Starting at €5.74
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Managing a Global Team: Greg James at Sun Microsystems, Inc. (A) & (B), Teaching Note
Neeley, TsedalTeaching Note HBS-410014-ELeadership and People ManagementTeaching Note for [409003].Starting at €0.00
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United States and Thailand: Diplomatic Wrangles in the War on Human Trafficking Teaching Note
Donahue, John; Datla, AnjaniTeaching Note HBS-HKS783-EEconomicsTeaching Note for HKS755Starting at €0.00