Ivey Business School (Canada)
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Nordstrom: The Workplace Violence Dilemma
Stewart Robert Miller; Pamela PaziotopoulosCase IVEY-9B17C005-ELeadership and People ManagementBlack Friday, the day after American Thanksgiving, marked the official start of the Christmas shopping season in the United States. It was a day that generally brought smiles to the executives of retailing giant Nordstrom, Inc. (Nordstrom). However, on November 28, 2014, Nordstrom had to deal with the tragic loss of a seasonal worker at a Nordstrom store in downtown Chicago. She had been killed in a workplace violence incident involving her forme...Starting at €8.20
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Midwest Health System: Information System Risks and Controls
Reza Espahbodi; Ganesh VaidyanathanCase IVEY-9B19E023-EInformation TechnologiesIn 2017, the chief information officer (CIO) of Midwest Health System (Midwest), a major health care provider in a central town in the United States, noticed that incorrect billing, data theft, waste, fraud, and abuse in the health care industry had increased over the years. Compliance requirements related to various rules and regulations had also posed increasing challenges. The CIO wanted to meet with his colleagues in the information systems a...Starting at €8.20
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John Trautwein and the Will to Live Foundation
Stewart Robert MillerCase IVEY-9B16M029-EEntrepreneurship, StrategyIn October 2015, five years had passed since John Trautwein’s oldest son, Will, had taken his own life. Trautwein, a former Major League Baseball player, was now president and chief operating officer of an information technology solutions company, and president and co-founder of the Will to Live Foundation. He had started the Will to Live foundation to save lives and honour his son, but was concerned about developing a long-term strategy and suit...Starting at €8.20