Ivey Business School (Canada)
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Elizabeth Arden: Executing Global Supply Chain Re-engineering (Spanish version)
David Wood; Norman GaoCase IVEY-9B13DS017Service and Operations Management, StrategyIn mid-2008, the senior vice-president of Global Supply Chain at Elizabeth Arden in New York City was troubled with the challenges that lay before him. He had been hired to make sweeping changes to the company’s management of its supply chain, and he had already made a significant impact in forecasting, inventory control and service performance. His next move would require a radical consolidation of suppliers, make dramatic changes to inventory m...Starting at €8.20
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Hailey’s Handbags: Customer Complaints or Cyberbullying
John Varlaro, Nicole AmosCase IVEY-W25090-ELeadership and People ManagementThe owner of Hailey’s Handbags, a New England-based online business selling handmade products, had successfully grown her company using a limited-release sales model. However, by early 2019, complaints posted to her business’s social media accounts had beStarting at €8.20
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Elizabeth Arden: Executing Global Supply Chain Re-engineering
David Wood; Norman GaoCase IVEY-9B13D017-EService and Operations Management, StrategyIn mid-2008, the senior vice-president of Global Supply Chain at Elizabeth Arden in New York City was troubled with the challenges that lay before him. He had been hired to make sweeping changes to the company’s management of its supply chain, and he had already made a significant impact in forecasting, inventory control and service performance. His next move would require a radical consolidation of suppliers, make dramatic changes to inventory m...Starting at €8.20