HBSP (USA)
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Managing Employee Retention (Spanish version)
Frei, Frances X.; Campbell, DennisCase HBS-607S04Service and Operations ManagementUsed as part of the third module of a course on Managing Service Operations, which addresses how managers can inform their decisions with customer data (606-097). Provides a retailing context in which employee retention strategies are explored through analyzing detailed store-level data.Starting at €8.20
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Affinity Plus, Teaching Note
Campbell, DennisTeaching Note HBS-112091-EFinanceTeaching Note for 112091.Starting at €0.00
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Fixed Income Arbitrage in a Financial Crisis (B): US Treasuries in December 2008
Taliaferro, Ryan D.; Blyth, StephenCase HBS-211050-EFinanceThe B case briefly recounts the action that investment manager James Franey takes in the matter of two U.S. Treasury bonds with identical maturity dates but widely different yields. He must decide what to do next.Starting at €5.74
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Fixed Income Arbitrage in a Financial Crisis (C): TED Spread and Swap Spread in November 2008
Taliaferro, Ryan D.; Blyth, StephenCase HBS-211051-EFinanceInvestment manager Albert Mills confronts an apparent arbitrage opportunity during the global financial crisis of 2008 when he notices an unusually low-- and briefly negative-- thirty-year U.S. dollar fixed-floating swap spread. Mills must decide if there is an opportunity, how to structure a trade to exploit it, and how much of his fund's capital to allocate. Case exposition includes descriptions of fixed-floating swaps, important interest rates...Starting at €5.74
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Fixed Income Arbitrage in a Financial Crisis (D): TED Spread and Swap Spread in May 2009
Taliaferro, Ryan D.; Blyth, StephenCase HBS-211052-EFinanceThe D case briefly recounts the action that investment manager Albert Mills takes in the matter of an unusually low U.S. dollar fixed-floating swap spread. He must decide what to do next.Starting at €5.74
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GE Appliances: Implementing Haier's Made-In-China Management System
Campbell, Dennis; Meyer, Marshall; Yining Cao, Bonnie; Lau, DawnCase HBS-119099-EStarting at €8.20
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Store24 (Spanish version)
Narayanan, V.G.; Kulp, Susan; Campbell, DennisCase HBS-104S01Accounting and ControlIllustrates how nonfinancial performance measures can be used to manage a business and evaluate the success of a strategy.Starting at €8.20
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Customer Profitability (Spanish version)
Frei, Frances X.; Campbell, DennisCase HBS-605S18Used as part of the third module of a course on Managing Service Operations, which addresses how managers can inform their decisions with customer data (606-097). Provides a context in which students can explore managerial decision making that is critically informed by data analysis. The setting is a retail bank and the decision making relates to the bank's policy toward online banking. The management team is evaluating whether the bank should ch...Starting at €8.20
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Affinity Plus (A)
Campbell, Dennis; Tufano, PeterCase HBS-209026-EFinanceThe executive team at Affinity Plus Federal Credit Union has pushed the concept of members first deeply throughout the organization, empowering employees to put member-owners' interests ahead of either the organization's interests or their own interests. As a result of this focus, the credit union must determine what to do with its profitable indirect auto lending business, which some see as inconsistent with the strategic direction set by the ma...Starting at €8.20
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Store24 (A) and (B), Teaching Note
Frei, Frances X.; Campbell, DennisTeaching Note HBS-606107-EService and Operations ManagementTeaching Note to (602-096) and (602-097). An abstract is not available for this product.Starting at €0.00