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Why "I'm Sorry" Doesn't Always Translate
Maddux, William W.; Kim, Peter H.; Okumura, Tetsushi; Brett, JeanneArticle HBS-F1206B-ELeadership and People ManagementResearch focused on Japan and America shows that a seemingly simple concept, the apology, is interpreted very differently by different cultures. Only by understanding such differences can executives use it as a tool for facilitating negotiations, resolving conflicts, and repairing trust--of increasing importance in today's global world.Starting at €8.20
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Rollins College Nonprofit Leadership and Philanthropy Center: The Importance of Networking
Mary Conway Dato-on; Margaret LinnaneCase IVEY-9B11C023-EEntrepreneurship, Leadership and People Management, StrategyMargaret Linnane had just arrived home from a funders’ meeting where she had been asked questions that nearly challenged the very purpose of her nonprofit organization, Rollins College Philanthropy and Nonprofit Leadership Center (PNLC). She had been unprepared for the tough questions the funders had asked and she knew that she would need to be much better prepared for the next meeting in one month. She needed answers to the funders’ questions in...Starting at €8.20