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American Express: Membership rewards Europe
Spinther M.; Rose S.; McGilvey P.; Huete, Luis MaríaCase P-886-EService and Operations ManagementThe Membership Rewards Programme is designed for business travellers. The rewards offered appeal mainly to members of Airline Frequent Flyer Programmes who take advantage of collecting miles on Amex and transfer them to their preferred airline to collect free tickets or upgrades. The case poses the managerial challenge of how to reach the 50% target penetration rate of the programme Amex has in mind and questiones how to include customers of the ...Starting at €8.20
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American Express: «Membership rewards» Europa
Spinther M.; Rose S.; McGilvey P.; Huete, Luis MaríaCase P-886Service and Operations ManagementEl Programa "Membership Rewards" está diseñado para viajeros de negocio. Las recompensas ofrecidas van dirigidas principalmente a las personas registradas en los programas de viajero frecuente de las aerolíneas que se benefician acumulando kilómetros con Amex y transfiriéndolos a su aerolínea preferida para obtener billetes gratuitos o mejoras. El caso expone el reto de la dirección de Amex de cómo lograr el índice de penetración del 50% que el p...Starting at €8.20
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Associated British Foods, Plc, Teaching Note
Goldberg, Ray A.Teaching Note HBS-912410-ETeaching Note for 912-402.Starting at €0.00
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Grupo Beta San Miguel (A) (Spanish version)
Goldberg, Ray A.; Knoop, Carin-Isabel; Hogan, Harold F., Jr.Case HBS-903S02EconomicsLa Organización Mundial del Comercio y el TLC están revisando el sistema edulcorante y azúcar programas gubernamentales y su impacto en el comercio mundial. ¿En qué posición debe tomar José Pinto, y cómo afectará esto a su compañía, México, y los jugadores mundiales de azúcar?Starting at €8.20
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Associated British Foods, Plc
Goldberg, Ray A.; Knoop, Carin-Isabel; Preble, MatthewCase HBS-912402-EGeorge Weston, CEO of Associated British Foods, and his top executives, are deciding how to position the company, a major agribusiness involved in a range of food and processed food categories, ingredients, consumer brands, sugar, and also clothing, in the constantly evolving global food system.Starting at €8.20
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IdentiGEN
Goldberg, Ray A.; Preble, MatthewCase HBS-914408-EService and Operations ManagementCiaran Meghen and Ronan Loftus, co-founders of IdentiGEN (an Irish company that had created a unique service called DNA TraceBack to help customers identify and trace meat products), were discussing the company's future. The recent crisis over beef products being contaminated with horsemeat in Europe had generated strong demand for IdentiGEN's services. But more than this, DNA TraceBack gave customers strong insight into their operations to ensur...Starting at €8.20
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IdentiGEN, Teaching Plan
Goldberg, Ray A.; Preble, MatthewTeaching Note HBS-914410-EService and Operations ManagementTeaching Note for 914408.Starting at €0.00