IESE (España)
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Picard GmbH & Co. KG
Serrano, Alejandro; Sachon, MarcCase P-1193-EService and Operations ManagementThe largest bearing distributor in Europe for spare parts serves their orders in less than 24 hours from a small location, Bochum, in Germany to 95% of its customers, located as far away as the United States. In its value proposition, a clear transition from "sale of products" to "offer of services" is observed, since there are several unique services offered to its customers; among them, speed and assortment (45,000 SKUs and 50 million euros of ...Starting at €8.20
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Picard GmbH & Co. KG
Serrano, Alejandro; Sachon, MarcCase P-1193Service and Operations ManagementEl mayor distribuidor europeo de repuestos de rodamientos sirve los pedidos del 95% de sus clientes, situados en países tan lejanos como Estados Unidos, en menos de 24 horas desde Bochum (Alemania). En su propuesta de valor se observa una clara transición de la "venta de productos" a la "oferta de servicios". No en balde ofrece servicios únicos a sus clientes, además de rapidez y surtido (45.000 referencias y un inventario de 50 millones de euros...Starting at €8.20