IESE (España)
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El programa de fidelización Mapfre Hogar
Garcés R.; de Lecea R.; Chiesa, CosimoCase M-1183MarketingEl caso expone el programa de satisfacción y fidelización que inició Mapfre Seguros Generales en su producto de Mapfre Hogar en un momento en que se perdían muchos clientes.Starting at €8.20
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Hertz & Dollar Thrifty
Estrada, JavierCase F-906-EFinanceMark Frissora, Hertz's chief executive officer and chairman of the Board, had been pushing Elyse Douglas, the company's chief financial officer, to come up with a figure. The figure was how much Hertz should bid to acquire Dollar Thrifty and still generate value for Hertz's shareholders. Frissora had been pursuing the acquisition of Dollar Thrifty for almost three years now, and yet a deal remained elusive. "It's now or never," Frissora told Doug...Starting at €8.20
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Atlas Financial Advisors
Estrada, JavierCase F-954-EFinanceThe team of advisors under the supervision of John Galt gathered at the Coral Gables, Florida, offices of Atlas Financial Advisors in early January 2020. The meeting was held with the sole purpose of issuing a recommendation to the Board of Trustees of the Green Hills golf club, whose $200 million endowment Atlas advised. This case replaces the F-727 Atlas Investment Management case from the same author.Starting at €8.20
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Hilton Hotels, Corp.
Estrada, JavierCase F-711FinanceUn cliente que solicita la formación de una cartera de valores, se muestra interesado en que en la misma hayan acciones de los hoteles Hilton. Análisis de la situación de dicha cadena para la toma de una decisión correcta.Starting at €8.20
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Stealth Sports - Teaching Note
Estrada, JavierTeaching Note FT-122-EFinanceEarly in 2020, Pamela Taggart, the recently-appointed CFO of Stealth Sports (a non-publicly-trade company), had one overriding task and little time to waste: She needed to estimate a hurdle rate to force some discipline in the decision-making process of the company. Her problem was that unlike some of the companies she had worked for before, Stealth was not publicly traded; that complicated her job but did not make it impossible. This case is des...Starting at €0.00
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Cadbury España: recuperando el liderazgo del mercado - Nota del instructor
Garcés R.; Chiesa, CosimoTeaching Note MT-27Service and Operations ManagementEl caso versa sobre la estrategia comercial implantada por Cadbury para recuperar el liderazgo de Trident en el mercado español.Starting at €0.00
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Iberia Plus
Hernández Martín, José Antonio; Chiesa, CosimoCase M-1241MarketingIberia había estado realizando en los últimos años un importante esfuerzo para expandir su programa de fidelización Iberia Plus a socios externos. Con ello buscaba dos objetivos fundamentales: dar más valor a los clientes mediante una mayor oferta en la obtención y utilización de puntos, y mejorar la rentabilidad del programa Iberia Plus. Este plan de expansión había sido todo un éxito hasta el momento e Iberia contaba ya con más de 90 compañías...Starting at €8.20
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Atlas Investment Management - Teaching Note
Estrada, JavierTeaching Note FT-60-EFinanceAid to instructors in the classroom use of case no. F-727-E Atlas Investment Management.Starting at €0.00
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Dividend Policy - Four Decisions
Estrada, JavierCase F-989-EFinanceAn important decision that companies must make periodically is whether to distribute part of their earnings to their shareholders as dividends, and if so, how large this proportion should be. Unfortunately, financial theory does not provide very clear guidance on this topic. The four decisions discussed below shine a light on some of the important variables that managers need to consider when making this critical decision.Starting at €8.20
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