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IESE (España)
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Santander-Serfín: Revitalizing the Payment Systems Business (Portuguese Version, Brazil)
Díez J.; Villanueva, Julian; Nueno, José LuisCase M-1190-PBMarketingIn June 2001, Ramón Tellaeche, director of products and marketing at Banco Santander Serfín in Mexico, was considering the commercial strategy which the means of payments division should follow over the following months in order to achieve its ambitious commercial objectives. Marcial Portela, general manager of Grupo Santander's Americas Division, had set the objective of doubling the credit card market share in a year and a half, and capturing 2...Starting at €8.20
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BARBUSS Global S.A. Globalizing an SME (Portuguese Version, Portugal)
Caldart, AdrianCase SM-1652-PPEntrepreneurship, StrategyBarbuss Global is an Argentine company dedicated to the management of insurance recoveries. The company started its activities in Argentina as part of the Zass International group in 2002 and expanded its operations throughout Latin America. In 2013, Zass sold its Argentine operation to the CEO in that country, who strengthened the international bet by opening operations in Antwerp, Johannesburg and Mumbai. Barbuss' management was founded on a ve...Starting at €8.20
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GdL (Giocattolo di Legno), SpA (Portuguese Version, Brazil)
Grandes Carci, Mª Jesús; Peñalva Acedo, FernandoCase C-742-PBAccounting and ControlThis case presents the situation of a successful, medium-sized company in the toy industry. It illustrates the preparation of basic financial statements: the balance sheet, P&L statement, and cash flow statement. It helps students integrate the three main financial statements and shows them how they can employ them in making financial decisions. It shows a clear relationship between strategy and financial statements. And, finally, it demonstrates...Starting at €8.20
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Fresatrice Bertone Group: Financing in Times of Crisis (Portuguese Version, Brazil)
Martínez Abascal, EduardoCase F-871-PBFinanceThis case deals with an Italian company that produces machine tools (milling machines), an expensive product in a very competitive and cyclical industry. It discusses the Taylor production system, which is extremely complicated and involves mass production. The case presents the effects of the recession on P&L accounts and balance sheets and possible solutions.This case deals with an Italian company that produces machine tools (milling machines),...Starting at €8.20
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Coaching at Banco Azucarero de Cali (BAC) (B) (Portuguese Version, Brazil)
Susaeta Erburu, Lourdes; Serrano, Germán; Pin Arboledas, José Ramón; Cardona Soriano, PabloCase DPO-35-PBLeadership and People ManagementIn Case (B), the area manager - and new coach - takes on the evaluation interview and professional development plans of two branch managers - coachees - one with high potential and the other with limited perspectives in the bank. The exhibits show the evaluation tools used: the 180º Evaluation Chart and the "Spiders", which show the competency profiles.Starting at €5.74
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Somali, S.A. (Portuguese version, Portugal)
Vallejo, Luis Carlos; Chiner, AlfonsoCase SM-1527-PPLeadership and People ManagementThe case demonstrates the need to implement a professional system for the evaluation and assessment of executive management, both for family members and others, based on objectives and budgeting within the family business. It also highlights the need for tools and formal bodies to serve as a framework for debates regarding, on the one hand, business matters (shareholders' meetings, Board of Directors, Steering Committee) and, on the other, family...Starting at €8.20
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Coaching at Banco Azucarero de Cali (BAC) (A) (Portuguese Version, Brazil)
Susaeta Erburu, Lourdes; Serrano, Germán; Pin Arboledas, José Ramón; Cardona Soriano, PabloCase DPO-34-PBLeadership and People ManagementThis case presents two complementary themes: the management by competencies interview and management coaching. The case is set in a bank. In case (A) the area director undergoes his first 180º evaluation, and has to make a self-assessment. His results and the pasive role of his own coach are discussed.Starting at €8.20
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Saga Falabella: Investing in a New Store (Portuguese Version, Brazil)
Hepp R.; Prada A.; Martínez Abascal, EduardoCase F-776-PBFinanceSaga Falabella, the largest department store chain in Latin America, is considering opening a new store in Arequipa. The profit-loss accounts, balance sheets and asset and shareholder cashflows are analyzed, as well as profitability, project risks, and other factors which could influence the decision. A discussion is presented of which cashflows should be included in the project, and which should not.Starting at €8.20
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Tessile Milano, SpA (A) (Portuguese Version, Brazil)
Chinchilla, Nuria; San Martín, ÁlvaroCase DPO-432-PBLeadership and People ManagementThe sales director of a family firm finds himself involved in a family dispute. On receiving an attractive job offer from another company, he has to decide whether or not to leave the firm he has served for most of his working life. This case is based on the "Tessuti Dalmine, SPA (A)" case (FH-648-E).Starting at €8.20
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Carlo de Benedetti's Letter (A) (Portuguese Version, Brazil)
Montesó, J. M.; Pin Arboledas, José RamónCase TD-95-PBBusiness Ethics and Corporate Social ResponsibilityCarlo de Benedetti is under pressure from the Italian court, which accuses him of paying commissions to political parties to obtain contracts in the Italian public sector. The operation "clean hands" tightens the net. On his desk he had the letter in which he explained the reasons for his actions. What to do with it?Starting at €8.20