HBSP (USA)
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Managing Multicultural Teams (Spanish version)
Brett, Jeanne; Behfar, Kristin; Kern, Mary C.Article HBS-R0611DLeadership and People Managementadaptation (acknowledging cultural gaps openly and working around them), structural intervention (changing the shape or makeup of the team), managerial intervention (setting norms early or bringing in a higher-level manager), and exit (removing a team member when other options have failed). Which strategy is best depends on the particular circumstances--and each has potential complications. In general, though, managers who intervene early and se...Starting at €8.20