HBSP (USA)
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Clothing, Customer Service, and Company Culture (Spanish version)
Frei, Frances X.; Ely, Robin J.; Winig, LauraCase HBS-612S15On July 17, 2009, Zappos.com, a privately-held online retailer of shoes, clothing, and other soft-line retail categories, learned that Amazon.com, a $19 billion multinational online retailer, had won its Board of Directors' approval to offer to merge the two companies. Amazon had been courting Zappos since 2005, hoping a merger would enable Amazon to expand and strengthen its market share in soft-line retail categories. While Amazon's interest in...Starting at €8.20
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Submarino.com (A) (Spanish version)
Applegate, Lynda M.; Monteiro, Luiz Felipe; Collura, MeredithCase HBS-807S03Knowledge and CommunicationPermite un análisis exhaustivo de Submarino.com, una empresa de comercio electrónico B2C con presencia en Brasil, Argentina, México, España y Portugal. Examina las operaciones globales de la compañía, así como su diseño de la organización y funcionamiento y de gestión capacidades. Considera reto de determinar sus prioridades estratégicas y financieras, ya que pone en marcha un plan de crecimiento rápido con recursos limitados en el 2001 de la com...Starting at €8.20