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Managing Consumer Touchpoints at Nissan Japan
Teixeira, Thales S.; Sato, Nobuo; Kanno, AkikoCase HBS-516035-EMarketingIn 2015, Nissan was third place in the Japanese auto market, behind Toyota and Honda. The challenge of increasing market share was that 80% of car shoppers who were non-Nissan owners did not consider Nissan during their purchase process. This process involved three main consumer touchpoints: mass media advertising, internet auto websites and the physical dealerships. In the last 5 years, the importance of the dealers in influencing car sales had ...Starting at €8.20
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La continua transformación de Asahi Glass: implementación del valor económico añadido (EVA)
Desai, Mihir A.; Egawa, Masako; Wang, YanjunCase HBS-207S12FinanceEste caso explora el uso de EVA - valor económico añadido - metodología en Asahi Glass. EVA es uno de los cambios iniciados por el director general dirigida a transformar Asahi Glass de una compañía japonesa tradicional a una firma global. Otros cambios incluyen una reorganización corporativa en grupos empresariales de todo el mundo, el nombramiento de los administradores no japoneses a posiciones clave, y las reformas de gobierno corporativo. La...Starting at €8.20
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Showrooming at Best Buy (Spanish version)
Teixeira, Thales S.; Watkins, Elizabeth AnneCase HBS-519S19MarketingBest Buy is a consumer electronics retailer with nearly 2,000 stores worldwide. In 2012, the rising popularity of price-matching apps for mobile phones made price differences between retailers transparent, online and offline. Shoppers' desire to test electronics first-hand before purchase drove them to use Best Buy stores as "showrooms" to see new products and then search for better deals on their smartphones. This case examines how brick-and-mor...Starting at €8.20