HBSP (USA)
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Por qué los "Buenos empleos" son buenos para los minoristas
Ton, ZeynepArticle HBS-R1201LLeadership and People ManagementDemasiados gerentes minoristas creen que deben ofrecer los malos trabajos a mantener los precios bajos. Como resultado, casi una quinta parte de los trabajadores estadounidenses sufren bajos salarios, beneficios pobres, los horarios que cambian constantemente, y pocas oportunidades de ascenso. la investigación del autor revela, sin embargo, que la compensación se presume entre la inversión en los empleados y los precios bajos es falsa. Para cumpl...Starting at €8.20
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Both/And Leadership (Spanish version)
Smith, Wendy K.; Lewis, Marianne W.; Tushman, Michael L.Article HBS-R1605DStrategyManagers must pull apart the organization's goals and value each of them individually, while also finding linkages and synergies across goals.Starting at €8.20
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The Hidden Risk in Cutting Retail Payroll
Ton, ZeynepArticle HBS-F0803E-EService and Operations ManagementWhen retailers' sales slip, the biggest opportunity to boost profits comes from improving execution. To do that, research shows, managers may actually need to increase staff.Starting at €8.20
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Managing Corporate Social Networks
Kleinbaum, Adam M.; Tushman, Michael L.Article HBS-F0807J-ELeadership and People ManagementIdea brokers are good at sparking cross-divisional innovation through their broad social networks. But implementation-marshaling resources and getting various stakeholders on board-requires dense webs of strong interpersonal relationships.Starting at €8.20
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Managing Corporate Social Networks (Spanish version)
Kleinbaum, Adam M.; Tushman, Michael L.Article HBS-F0807JLeadership and People ManagementIdea brokers are good at sparking cross-divisional innovation through their broad social networks. But implementation-marshaling resources and getting various stakeholders on board-requires dense webs of strong interpersonal relationships.Starting at €8.20
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Ganesh Natarajan: Leading Innovation and Organizational Change at Zensar (B)
Tushman, Michael L.; Kiron, DavidCase HBS-412037-ELeadership and People ManagementAfter Proposing a fourth business unit to help grow the market for zensar's innovative technology, to be led by Dilip Ittyera, CEO Natarajan adopted a new organizational structure focused on industry verticals.Starting at €5.74
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Houston, We Have a Solution: NASA and Open Innovation (B)
Tushman, Michael L.; Lifshitz-Assaf, Hila; Herman, KerryCase HBS-414057-ELeadership and People ManagementJeff Davis, director of Space Life Sciences Directorate at NASA, has been working for several years to raise awareness amongst scientists and researchers in his organizations of the benefits of open innovation as a successful and efficient way to collaborate on difficult research problems regarding health and space travel. Despite a number of initiatives, SLSD members have been skeptical about incorporating the approach into their day-to-day rese...Starting at €5.74
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The Atlanta Opera (B): New (and Old) Challenges
Tushman, Michael L.; Herman, KerryCase HBS-419025-EStarting at €5.74
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Zara: Managing Stores for Fast Fashion
Ton, Zeynep; Corsi, Elena; Dessain, VincentCase HBS-610042-EService and Operations ManagementPablo Isla, the CEO of Zara, wanted to improve operational efficiencies in managing its store network. In particular, he wanted to improve labor productivity at the stores. He considered outsourcing certain store operations to third parties, changing the way store managers were compensated, and creating formal operating procedures for store operations. But he knew he had to be careful. Could an emphasis on improving labor productivity hurt other ...Starting at €8.20
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IBM Retail Business Assessment at Dillard's, Inc.: Managing Staffing Levels to Improve Conversion
Ton, ZeynepCase HBS-610051-EService and Operations ManagementThis case illustrates the challenges associated with matching staffing levels with variable workload in retail stores and highlights how decisions related to staffing and scheduling affect operational performance and the quality of labor at the stores. The case describes the tasks (both in-store logistics and customer service tasks) that are carried out by store employees at one Dillard's department store and presents nine weeks of traffic data a...Starting at €8.20