IESE (España)
- Case
Unilever (2017): The Board of Directors and the CEO in Governance and Strategy (Portuguese Version, Brazil)
Collection: IESE (España)Ref.: SM-1671-PBPublished: Jul 26, 2019Format: PDFPages: 21Language: Portuguese Brasil - Technical Note
An Overview of Service Design
Collection: IESE (España)Ref.: PN-478-EPublished: Nov 7, 2011Format: PDFPages: 19Language: English - Technical Note
The Service Activity Sequence in Healthcare
Collection: IESE (España)Ref.: PN-485-EPublished: Sep 3, 2012Format: PDFPages: 40Language: English - Case
El Instituto Nacional de las Artes Escénicas y de la Música, INAEM
Collection: IESE (España)Ref.: P-1129Published: Dec 19, 2013Format: PDFPages: 22Language: Spanish - Case
Cellnex: un proyecto de crecimiento
Collection: IESE (España)Ref.: SM-1662Published: Dec 14, 2018Format: PDFPages: 24Language: Spanish - Case
AVE: ¿sostenibilidad en el servicio o reinventarse
Collection: IESE (España)Ref.: P-1168Published: Jun 18, 2018Format: PDFPages: 19Language: Spanish - Case
Amadeus: Boosting Long-Term Growth
Collection: IESE (España)Ref.: SM-1691-EPublished: Jan 29, 2021Format: PDFPages: 24Language: English - Technical Note
Compitiendo desde las operaciones: la implantación de la nueva cultura operativa
Collection: IESE (España)Ref.: PN-456Published: Feb 18, 2010Format: PDFPages: 18Language: Spanish - Technical Note
Una breve introducción a los museos
Collection: IESE (España)Ref.: PN-445Published: Feb 24, 2011Format: PDFPages: 45Language: Spanish - Technical Note
Una visión general del diseño de servicios en las artes escénicas
Collection: IESE (España)Ref.: PN-479Published: Jan 17, 2011Format: PDFPages: 16Language: Spanish