HBSP (USA)
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The IT Transformation Health Care Needs
Sahni, Nikhil; Huckman, Robert S.; Chigurupati, Anuraag; Cutler, David M.Article HBS-R1706K-EInformation TechnologiesIn recent years, health care organizations have made sizable investments in information technology. They've used their IT systems to replace paper records with electronic ones and to improve billing processes, thereby boosting revenue. But so far, IT has been of little value in making medical care delivery more effective or less expensive. How can health care organizations change this? One key is to prioritize quality improvement over cost cuttin...Starting at €8.20
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On the Use of Capital Efficiency Metrics
Shih, Willy; Pierson, MargaretCase HBS-612034-EKnowledge and CommunicationThis note describes capital efficiency metrics including RONA, ROIC, and EVA. This note is intended to be used with the case "Boeing 737 Industrial Footprint: The Wichita Decision," HBS No. 612-036.Starting at €8.20
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Jieliang Phone Home! (A)
Shih, Willy; Bernstein, Ethan S.; Bilimoria, NinaCase HBS-609080-EKnowledge and CommunicationAt Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators-bright and capable young men and (mostly) women like Jieliang Hao-are motivated to improve line productivity through small innovations for faster assembly and have discovered many ways to increase their performance. Meanwhile a globally networked team of manufacturing experts led by Marty Cole, the case protagonist, is trying to spread best pr...Starting at €8.20
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Jieliang Phone Home! (B)
Shih, Willy; Bernstein, Ethan S.; Bilimoria, NinaCase HBS-609081-EKnowledge and CommunicationAt Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators-bright and capable young men and (mostly) women like Jieliang Hao-are motivated to improve line productivity through small innovations for faster assembly and have discovered many ways to increase their performance. Meanwhile a globally-networked team of manufacturing experts led by Marty Cole, the case protagonist, is trying to spread best pr...Starting at €5.74
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Pandora Radio: Fire Unprofitable Customers
Shih, Willy; Tecco, HalleCase HBS-610077-EKnowledge and CommunicationPandora Radio is at a crossroads. Founder Tim Westergren has just been told by a well known VC to get rid of his unprofitable customers in order to get his costs down, but Westergren is not sure that such actions are consistent with his company's business model. Pandora Radio is the largest Internet music stream site, and its rapidly growing user base loves the free customizable music stream under an advertising supported model. Pandora has to pa...Starting at €8.20
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Boeing 737 Manufacturing Footprint: The Wichita Decision
Shih, Willy; Pierson, MargaretCase HBS-612036-EKnowledge and CommunicationThe case examines the circumstances leading up to the Boeing Company's decision to spin-off its Wichita Division. This case is intended to be taught with two other notes: "On the Use of Capital Efficiency Metrics," HBS No. 612-034, "Modularity in Design and Manufacturing: Application to Commercial Aircraft," HBS No. 612-035.Starting at €8.20
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Rational Choice and Managerial Decision-Making
Shih, WillyCase HBS-614048-EKnowledge and CommunicationThis note discusses Herbert Simon's notion of bounded rationality: how managers may sometimes make suboptimal choices because of their limited ability to access or process information.Starting at €8.20
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WeChat: A Global Platform
Shih, Willy; Yu, Howard; Liu, FangCase HBS-615049-EKnowledge and CommunicationWeChat was developed by Tencent Holdings as a lightweight messaging platform. As it grew quickly to become the most popular messaging app in China, it added a range of products and services that sat on top that were designed to appeal to a broad range of consumers and businesses. Official accounts, WeChat payment, and online to offline features expanded its reach, but the core question was whether the company could break out from its home market ...Starting at €8.20
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MIT Mystery Hunt: The Answer is Secondary (Spanish Version)
Shih, Willy; Robinson, KarenCase HBS-616S04Knowledge and CommunicationEl misterio del MIT Hunt es un juego de búsqueda basada en rompecabezas anual en el MIT. Se ejecuta cada año por un equipo diferente, y cada año es un poco diferente ya que los equipos intentan nuevas ideas y decidir si desea mantener o ignorar las nuevas ideas de los años anteriores. A medida que el misterio Hunt ha crecido, los organizadores se enfrentan al reto de equilibrar la administración eficiente mientras se mantiene libre de la administ...Starting at €8.20
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Driving Towards a Disruption?
Shih, Willy; Noble, MatthewCase HBS-612101-EKnowledge and CommunicationAs Clayton Christensen drove to the studio to deliver an online executive education class, he pondered the future of management education. How big a threat did online degree programs, corporate universities, and other innovations in the delivery of management training represent to the MBA program of the Harvard Business School or other residential programs? Certainly new innovations in the industry promised to deliver management education to a mu...Starting at €8.20