HBSP (USA)
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Catching the Wave (Spanish version)
Bower, Joseph L.; Christensen, Clayton M.Article HBS-95103Service and Operations Managementthey stay close to their customers. To remain at the top of their industries, managers must first be able to spot disruptive technologies. To pursue these technologies, managers must protect them from the processes and incentives that are geared to serving mainstream customers. And the only way to do that is to create organizations that are completely independent of the mainstream business.Starting at €8.20
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Cummins, Inc.: Building a Home Community for a Global Company
Bower, Joseph L.; Norris, MichaelCase HBS-313024-EService and Operations ManagementIn 2010, Tom Linebarger, president and COO of Cummins, Inc., the Columbus, Indiana-based manufacturer of diesel engines, has to decide where to locate the company's new manufacturing line for high horsepower engines. He has three choices to decide from: Seymour, Indiana; Daventry, England; and Pune, India. The Community Education Coalition (CEC) in Columbus has had success in improving the city's schools to make the area more competitive in attra...Starting at €8.20
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Cummins, Inc.: Building a Home Community for a Global Company, Teaching Plan
Bower, Joseph L.; Norris, MichaelTeaching Note HBS-313117-EService and Operations ManagementTeaching Plan for 313024.Starting at €0.00
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Cómo BMW está desactivando la bomba de tiempo demográfica
Loch, Christoph H.; Sting, Fabian J.; Bauer, Nikolaus; Mauermann, HelmutArticle HBS-R1003HService and Operations ManagementEn junio de 2007, Nikolaus Bauer, el jefe de planta de trenes motrices de BMW de 2.500 empleados en Dingolfing, Baja Baviera, pidió a dos de sus gerentes de línea de producción, "¿Cómo vamos a mantener nuestra productividad como la mano de obra se hace mayor y más viejo?" BMW no es la única compañía con esta preocupación. Los líderes empresariales, políticos y economistas del trabajo en la mayoría de los países desarrollados están preocupados por...Starting at €8.20
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How BMW Is Defusing the Demographic Time Bomb
Loch, Christoph H.; Sting, Fabian J.; Bauer, Nikolaus; Mauermann, HelmutArticle HBS-R1003H-EService and Operations ManagementIn June 2007, Nikolaus Bauer, the head of BMW's 2,500-employee power train plant in Dingolfing, Lower Bavaria, asked two of his production line managers, "How are we going to maintain our productivity as the workforce gets older and older?" BMW is not the only company with this concern. Corporate leaders, politicians, and labor economists in most developed nations are worried about the consequences of demographic change in their labor markets, wh...Starting at €8.20