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Stanford Graduate School of Business (USA)
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Who Moved My Cube
Fayard, Anne-Laure; Weeks, JohnArticle HBS-R1107H-EService and Operations ManagementManagers once discouraged casual interaction among employees, viewing it as a distraction from "real work." Today we know that chance encounters on the job promote cooperation and innovation, and companies craft their floor plans and cultures with this in mind. So why do their careful, well-intentioned efforts often go awry? Common sense, it turns out, is a poor guide when it comes to designing for interaction. Work spaces inspire informal enco...Starting at €8.20
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A Better Way to Onboard AI
Babic, Boris; Chen, Daniel L.; Evgeniou, Theodoros; Fayard, Anne-LaureArticle HBS-R2004C-EInformation TechnologiesIn a 2018 Workforce Institute survey of 3,000 managers across eight industrialized nations, the majority of respondents described artificial intelligence as a valuable productivity tool. But respondents to that survey also expressed fears that AI would taStarting at €8.20
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Quién movió mi cubo
Fayard, Anne-Laure; Weeks, JohnArticle HBS-R1107HService and Operations ManagementLos gestores vez desalienta la interacción informal entre los empleados, viéndolo como una distracción de "trabajo real". Hoy sabemos que los encuentros casuales en el trabajo promueven la cooperación y la innovación, y las empresas elaboran sus planos de planta y culturas con esto en mente. Entonces, ¿por qué sus cuidadosas, los esfuerzos bien intencionados a menudo van mal? El sentido común, resulta que es una guía pobre cuando se trata de dise...Starting at €8.20