HBSP (USA)
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When Hackers Turn to Blackmail (HBR Case Study)
Eisenmann, CarolineArticle HBS-R0910X-EInformation TechnologiesSunnylake Hospital is being held up by online extortionists who have blocked access to its electronic medical records and are demanding $100,000 to restore it. Paul Layman, Sunnylake's CEO, didn't take their first e-mail seriously, and now the hospital has ground to a halt. Paul's golden-boy IT director can't seem to outwit the hackers. Sunnylake's legal counsel tells Paul, "Literally every second is a liability." The chief of staff is in a mutin...Starting at €8.20
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When Hackers Turn to Blackmail (Commentary for HBR Case Study)
Eisenmann, CarolineArticle HBS-R0910Z-EInformation TechnologiesSunnylake Hospital is being held up by online extortionists who have blocked access to its electronic medical records and are demanding $100,000 to restore it. Paul Layman, Sunnylake's CEO, didn't take their first e-mail seriously, and now the hospital has ground to a halt. Paul's golden-boy IT director can't seem to outwit the hackers. Sunnylake's legal counsel tells Paul, "Literally every second is a liability." The chief of staff is in a mutin...Starting at €8.20
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adidas Group: IT Multi-Sourcing at Adidas, Teaching Note
Applegate, Lynda M.; Saunders, Carol; Gill, Grandon; Wiener, MartinTeaching Note HBS-816087-EInformation TechnologiesTeaching note for case 815002.Starting at €0.00
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When Hackers Turn to Blackmail (HBR Case Study and Commentary)
Eisenmann, CarolineArticle HBS-R0910B-EInformation TechnologiesSunnylake Hospital is being held up by online extortionists who have blocked access to its electronic medical records and are demanding $100,000 to restore it. Paul Layman, Sunnylake's CEO, didn't take their first e-mail seriously, and now the hospital has ground to a halt. Paul's golden-boy IT director can't seem to outwit the hackers. Sunnylake's legal counsel tells Paul, "Literally every second is a liability." The chief of staff is in a mutin...Starting at €8.20
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adidas Group: IT Multi-Sourcing at adidas
Applegate, Lynda M.; Wiener, Martin; Saunders, Carol; Gill, GrandonCase HBS-815002-EInformation TechnologiesThis case describes the design and implementation of an IT-multi-sourcing strategy at a large global sportswear company, the adidas Group, which is headquartered in Germany. To help increase the benefits and reduce the risks of its sourcing arrangements, adidas carefully selected two tier-2 vendors to work with its primary tier-1 vendor, a large Indian outsourcing firm that it had worked with closely for over a decade. The management of the multi...Starting at €8.20