HBSP (USA)
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Why IT Fumbles Analytics
Marchand, Donald A.; Peppard, JoeArticle HBS-R1301H-EInformation TechnologiesAs managers seek to exploit the tremendous amounts of data now available from internal and external sources, they're likely to use the approach they use with all their IT projects--that is, they'll focus on building and deploying technology on time, to plan, and within budget. That works for projects designed to improve business processes and increase efficiency, but when it comes to extracting valuable insights from data and using information to...Starting at €8.20
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When Hackers Turn to Blackmail (HBR Case Study)
Eisenmann, CarolineArticle HBS-R0910X-EInformation TechnologiesSunnylake Hospital is being held up by online extortionists who have blocked access to its electronic medical records and are demanding $100,000 to restore it. Paul Layman, Sunnylake's CEO, didn't take their first e-mail seriously, and now the hospital has ground to a halt. Paul's golden-boy IT director can't seem to outwit the hackers. Sunnylake's legal counsel tells Paul, "Literally every second is a liability." The chief of staff is in a mutin...Starting at €8.20
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When Hackers Turn to Blackmail (Commentary for HBR Case Study)
Eisenmann, CarolineArticle HBS-R0910Z-EInformation TechnologiesSunnylake Hospital is being held up by online extortionists who have blocked access to its electronic medical records and are demanding $100,000 to restore it. Paul Layman, Sunnylake's CEO, didn't take their first e-mail seriously, and now the hospital has ground to a halt. Paul's golden-boy IT director can't seem to outwit the hackers. Sunnylake's legal counsel tells Paul, "Literally every second is a liability." The chief of staff is in a mutin...Starting at €8.20
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When Hackers Turn to Blackmail (HBR Case Study and Commentary)
Eisenmann, CarolineArticle HBS-R0910B-EInformation TechnologiesSunnylake Hospital is being held up by online extortionists who have blocked access to its electronic medical records and are demanding $100,000 to restore it. Paul Layman, Sunnylake's CEO, didn't take their first e-mail seriously, and now the hospital has ground to a halt. Paul's golden-boy IT director can't seem to outwit the hackers. Sunnylake's legal counsel tells Paul, "Literally every second is a liability." The chief of staff is in a mutin...Starting at €8.20