HBSP (USA)
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Improving Access at VA, Teaching Note
Buell, Ryan W.; Huckman, Robert S.Teaching Note HBS-618052-EInformation TechnologiesTeaching note for case 617012.Starting at €0.00
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Managing Information: The IT Architecture
Stoddard, Donna B.; Seger, Katherine N.Case HBS-193059-EInformation TechnologiesInformation is a critical resource in the information economy and Information Technology (IT) enables information to be managed as a strategic resource. However, IT is extremely complex and fast-changing. As a result, the general manager cannot leave IT decisions strictly to IT technologists and cannot hope to be technically competent to make the "right" IT decisions for the firm. This dilemma is resolved by the construction of an "IT architectur...Starting at €8.20
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How to Win with Machine Learning
Agrawal, Ajay; Gans, Joshua; Goldfarb, AviArticle HBS-R2005L-EInformation TechnologiesMany companies can dramatically improve their products and services by using machine learning--an application of artificial intelligence that involves generating predictions from data inputs. Amazon, Google, and other tech giants are already experts at taStarting at €8.20
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Improving Access at VA
Buell, Ryan W.; Huckman, Robert S.; Travers, SamCase HBS-617012-EInformation TechnologiesIn 2015, the Department of Veterans Affairs (VA) ran the largest healthcare system in the United States, with over 1,700 sites of care that served nearly 9 million veterans. One year earlier, a scandal had erupted over a cover-up of the excessive wait times veterans faced to get medical appointments in some VA facilities. The fallout led to the resignation of the Secretary of Veterans Affairs, a criminal investigation by the Federal Bureau of Inv...Starting at €8.20