HBSP (USA)
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Singapore TradeNet: A Tale of One City (Spanish version)
Konsynski, Benn; King, JohnCase HBS-120S23Information TechnologiesDescribes the development of a new information technology-based trade document administration environment for the city-state of Singapore. A considerable effort, involving many governmental and private sector organizations, results in a new set of practices and procedures that positions Singapore for leadership as the port of preference in the Pacific Rim.Starting at €8.20
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KPMG Peat Marwick: El socio en la sombra
Eccles, Robert G.; Gladstone, JulieCase HBS-402S03Information Technologiesejecutivos de KPMG Peat Marwick necesitan para decidir si al fondo de desarrollo completo de "El Socio Sombra", el nombre acuñado para describir una red mundial de información que uniría a todos los profesionales de KPMG entre sí y con una gran cantidad de bases de datos y servicios de información. Socios, mediante el intercambio y la recopilación de información a través de la red, sería capaz de utilizar el conocimiento y la experiencia de toda ...Starting at €8.20
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Information Technology System That Couldn't Deliver (HBR Case Study and Commentary)
Reimus, Byron; Sims, James K.; May, Thornton; Nolan, Richard L.; Distefano, Robert A.; King, JohnArticle HBS-97308-EInformation TechnologiesDiana Sullivan, CEO of Lenox Insurance, thought she had done her job when, after three years of hard work, she had delivered Lifexpress on time and on budget. A sophisticated computer-aided system, it enabled Lenox's 10,000-plus agents to do everything from establish a prospect's financial profile, to select the most appropriate products from the company's myriad policies, to generate all the paperwork needed to close a sale. But now Sullivan's b...Starting at €8.20