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HBSP (USA)
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A Better Way to Onboard AI
Babic, Boris; Chen, Daniel L.; Evgeniou, Theodoros; Fayard, Anne-LaureArticle HBS-R2004C-EInformation TechnologiesIn a 2018 Workforce Institute survey of 3,000 managers across eight industrialized nations, the majority of respondents described artificial intelligence as a valuable productivity tool. But respondents to that survey also expressed fears that AI would taStarting at €8.20
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Theranos: Who Has Blood on Their Hands? (A)
Hsieh, Nien-he; Wing, Christina R.; Fournier, Emilie; Resman, AnnaCase HBS-619039-EInformation TechnologiesThis case covers the rise and fall of Theranos, the company founded by Elizabeth Holmes in 2004 to revolutionize the blood testing industry by creating a device that could provide from a small finger prick the same results and accuracy as intravenous blood draws. As founder and CEO, Holmes was hailed as the most successful female tech entrepreneur ever. In October 2015, however, a Wall Street Journal article exposed internal struggles and questio...Starting at €8.20
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When Machine Learning Goes Off the Rails
Babic, Boris; Glenn Cohen, I; Evgeniou, Theodoros; Gerke, SaraArticle HBS-R2101F-EInformation TechnologiesProducts and services that rely on machine learning-computer programs that constantly absorb new data and adapt their decisions in response-don't always make ethical or accurate choices. Sometimes they cause investment losses, for instance, or biased hiring or car accidents. And as such offerings proliferate across markets, the companies creating them face major new risks. Executives need to understand and mitigate the technology's potential down...Starting at €8.20