HBSP (USA)
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Artificial Intelligence for the Real World
Davenport, Thomas H.; Ronanki, RajeevArticle HBS-R1801H-EInformation TechnologiesCognitive technologies are increasingly being used to solve business problems; indeed, many executives believe that AI will substantially transform their companies within three years. But many of the most ambitious AI projects encounter setbacks or fail. A survey of 250 executives familiar with their companies' use of cognitive technology and a study of 152 projects show that companies do better by taking an incremental rather than a transformati...Starting at €8.20
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Does Facial Recognition Tech Enhance Security? (HBR Case Study and Commentary)
Gentile, Mary C.; Danks, David; Harrell, MaraleeArticle HBS-R2206M-EInformation TechnologiesThe new system in a day-care center is producing biased results--setting off an alarm when some dark-skinned parents enter the lobby. The director of the center must decide whether improving security is worth the possible legal ramifications. This fictional case study by Mary C. Gentile, David Danks, and Maralee Harrell features expert commentary by Joseph Steinberg, Cedric L. Alexander. This HBR Case Study includes both the case and the comment...Starting at €8.20
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Artificial Intelligence for the Real World (Spanish version)
Davenport, Thomas H.; Ronanki, RajeevArticle HBS-R1801HInformation Technologiesautomating business processes (typically back-office administrative and financial activities), gaining insight through data analysis, and engaging with customers and employees. To get the most out of AI, firms must understand which technologies perform what types of tasks, create a prioritized portfolio of projects based on business needs, and develop plans to scale up across the company.Starting at €8.20